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Firefox crashes

  • 16 回覆
  • 3 有這個問題
  • 48 次檢視
  • 最近回覆由 FredMcD

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What makes Firefox Crashes Constantly even when it's default browser and it's on it's latest version(sometimes, it makes whole system crashes)

bp-3a034f57-08ec-4b29-bf4a-b33872170104	  

bp-ee2587b9-36bf-4249-bc2d-d55312170113 bp-9c9b85f1-2dff-49d6-89f2-655a72170104 bp-49e2b5d6-38ec-46da-aa94-934022161231 bp-d61b7e9a-94d6-4625-96bc-aa9cc2161229 bp-21c95052-8d40-4d27-abe1-cae432161225 bp-b86fdb57-d2f6-4fce-bccd-a8f292161128 bp-505611a6-2211-4ae5-9144-33df82161112 bp-d219ba82-5922-4f69-8f17-9b1072161108 bp-841d50e4-efb7-4fc3-b0ab-9154d2161106 bp-0fd237bb-0d7a-481e-a245-3b0c32161105 bp-aecfdcc3-819c-4378-a559-a4bbe2161104 bp-aedd1eb5-ee4c-4ae6-b9b1-3b1aa2161026 bp-1bfba053-7f7a-4d6a-bb25-c80372161023 10/23/2016 10:57 PM bp-172606ab-116b-46b5-8a8e-466952161021 10/22/2016 6:19 AM bp-b6163a41-9c5b-41ac-9d03-434522161021 10/21/2016 10:23 PM bp-2b98f39b-0b69-45a0-b5d6-2cd802161020 10/20/2016 10:11 AM bp-aa7a56b6-7bbc-4b68-ab1c-a733a2161018 10/18/2016 7:43 AM bp-b550d457-595c-44ac-aab4-579a82161015 10/15/2016 10:50 PM bp-ed467ef1-4a9f-42af-b808-1997a2161008 10/9/2016 5:03 AM bp-52ca1b0f-d212-4f47-a5b4-ba4a32161008 10/9/2016 5:02 AM bp-983c34b3-8a68-4392-859b-697122161008 10/9/2016 12:39 AM bp-d2a24c82-c755-4d95-b86f-b5b762161004 10/4/2016 10:04 AM bp-3f9a9540-54e3-4753-85f9-dda9e2160930 10/1/2016 5:03 AM bp-51927037-a1e1-49f2-91ff-bca142160930 9/30/2016 7:36 AM bp-4ce9ba7f-bef1-4432-817d-1f82c2160927 9/27/2016 10:27 AM bp-0e3a05c2-1ba8-4557-b528-870f72160927 9/27/2016 10:26 AM bp-91bdc9a7-9b5a-4c71-88d5-bbd602160926 9/26/2016 8:58 AM bp-40bdcc76-c78f-49e9-9e0c-02a3d2160917 9/17/2016 12:55 PM bp-cc67d19a-52b0-479b-8f44-ac4052160917 9/17/2016 12:55 PM bp-7881e5eb-2b42-4ab7-8263-a51a42160912 9/13/2016 6:24 AM bp-89dfa725-a097-4e77-8cf4-230f52160912 9/12/2016 8:08 AM bp-42a5bb62-0bd0-452b-8774-4bb1a2160908 9/8/2016 11:10 AM bp-18f79f5c-271e-4e07-95f5-1a46f2160908 9/8/2016 11:03 AM bp-7011b0ed-9ee5-4a7a-8a3e-22be42160906 9/6/2016 10:53 AM bp-e9a1908d-c402-463f-867a-10a1b2160903 9/4/2016 12:08 AM bp-a2d1a41c-b810-40d6-93e3-7cabf2160903 9/3/2016 10:13 PM bp-9d35faf5-cdd7-4974-814a-f78b12160901 9/2/2016 12:33 AM bp-e5c7d634-7fb2-481f-8981-3229f2160901 9/1/2016 9:02 AM 3673e1db-baa5-4192-8431-79e560803f47 8/29/2016 10:51 AM bp-93c721a8-f507-48c4-9607-c4e812160827 8/28/2016 6:00 AM bp-d875560c-c5b1-47e6-8dac-c3bdb2160827 8/28/2016 5:59 AM bp-d706e0b9-125c-4ce1-bb44-b3b4c2160823 8/23/2016 10:38 AM bp-88e5a4e9-f806-4481-a6a0-25a182160806 8/6/2016 12:30 PM bp-0a038f48-c1fd-4cec-8a7f-114df2160803 8/4/2016 6:07 AM bp-e6bf95ee-2480-44c6-a1dd-6ab4b2160801 8/1/2016 12:03 PM bp-41afc50f-4a32-4b44-aaf4-020f12160801 8/1/2016 10:59 AM bp-cdd93680-c656-4a92-9459-f7be62160703 7/3/2016 6:06 PM bp-f8d94a3f-fe43-4135-8191-a23ed2160701 7/1/2016 7:19 PM bp-e00842a1-bf51-40e1-8736-e12972160630 7/1/2016 5:17 AM bp-32f8cb4d-6998-4b89-a096-e60752160624 6/24/2016 7:10 PM bp-cf1d95b4-6024-4cd2-905a-8640b2160620 6/21/2016 3:44 AM bp-92202fe6-4799-42fc-a64d-04fcf2160601 6/1/2016 1:51 PM 844a1a56-3b73-4d03-ae1a-65bf263fb1cf 4/27/2016 2:24 AM 330bf37d-f672-4bbb-82f2-b2b68a3b2df1 4/16/2016 2:07 PM 08204c30-bb43-4edb-93c5-60ddeaafbe38 12/9/2015 11:24 AM 90ebf5fd-e59d-4728-931a-7d4c53765b03 12/4/2015 8:00 AM 7800944c-45b5-4539-9372-8c12c3c2485f 12/2/2015 11:42 AM 3c11f11e-6165-429c-add6-5e03fb030f98 11/28/2015 8:35 AM f1bf7e41-99ca-49ae-8780-1d9f062bea74 11/20/2015 7:56 AM 3c5c033c-892e-4e4e-88ae-599275dbe1ed 11/18/2015 8:14 AM 06192fb3-6f58-4c7e-8e05-507a88dc1573 11/11/2015 9:17 AM 989f564e-7b19-4e46-bbe8-cdb21baa21c1 11/4/2015 9:00 AM eb69ee2d-0a4e-46ec-9952-e70245a5295b 10/29/2015 9:37 AM 4da6b061-c2ea-4ff0-a562-8a3b749af1eb 10/20/2015 9:17 AM f13ec4db-6728-4a5d-b2e3-54cbe7d3c291 9/15/2015 7:59 AM 3fdb19f3-da2b-444c-8d97-8ce65c7138f0 9/14/2015 6:55 AM 05ff3ffe-66b3-4967-b8ea-1af9d68953ca 9/13/2015 8:36 AM c826be86-a6df-4807-9874-782f8aa48ceb 8/27/2015 5:08 AM 0a961974-ca3e-42cc-a130-be044b7aac9c 8/22/2015 9:59 AM f8762f1a-48e4-4e8b-8d92-ecc3838c35f8 7/13/2015 3:46 PM a3e883d7-ae73-484b-bcd5-dc2ece1d504b bp-7c872274-1669-4fdf-adb4-ab0232170124 bp-653cb3d1-571e-4b26-8746-864002170130 bp-1de92f05-b06d-4f6c-93b8-832292170201

由 cor-el 於 修改

所有回覆 (16)

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bp-d61b7e9a-94d6-4625-96bc-aa9cc2161229 Signature: mozilla::net::nsStandardURL::BuildNormalizedSpec

avsda.dll = There are several programs that use this name ++++++++++++++++++++++++++++++++++++++++++++++++ bp-b86fdb57-d2f6-4fce-bccd-a8f292161128 Signature: js::TraceRange<T>

UnlockerHook.dll = Unlocker by unknown.

VisualTooltip.dll = Visual Tooltip : Necessaire à la gestion des fenetres reduites (Necessary for managing reduced windows) = Christian Salmon

l3codecx.ax = MPEG Layer-3 Audio Codec for Microsoft DirectShow

odbcint.dll = Microsoft ODBC Resource

xpsp2res.dll = Microsoft

This is for Sumo's Related Bugs 1259699 RESOLVED FIXED spike in JS-related EXCEPTION_STACK_OVERFLOW crashes on nightly

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There are several programs that I could not identify. You need to find out what those programs are for.


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Even when Add-ons are disabled and/or in Safe Mode, it still crashes(sometimes it crashes whole system)

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Try to delete the cache files on the hard drive. You can see the location of the disk cache on the about:cache page.

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\cache2

Firefox uses two locations for the Firefox profile folder. Location used for the disk cache and other temporary files in "AppData\Local".

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\

Location used for the main profile in "AppData\Roaming".

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
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cor-el said

Try to delete the cache files on the hard drive. You can see the location of the disk cache on the about:cache page.
  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\cache2
Firefox uses two locations for the Firefox profile folder. Location used for the disk cache and other temporary files in "AppData\Local".
  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
Location used for the main profile in "AppData\Roaming".
  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

Wrong Operating System

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Location of the cache files; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.

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For XP, see:

  • C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
  • C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\
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cor-el said

For XP, see:
  • C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
  • C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\

How about removing just individual cookies?

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You can remove individual cookies in the Cookie Manager.

You can inspect cookies and passwords and permissions for the domain in the currently selected tab via these steps:

  • click "View Cookies" in "Tools -> Page Info -> Security" to inspect the cookies from the domain in the currently selected tab
  • click "View Saved Passwords" in "Tools -> Page Info -> Security" to inspect the passwords from the domain in the currently selected tab

Clear the search bar to see all cookies and passwords.

Note that you can open "Tools -> Page Info" via the control center 'i' button at the left end of the location/address bar.

  • click the "Site Identity Button" (Control Center 'i' button) at the left end of the location/address bar
  • click the arrow to expand the security message
  • click "More Information" to open "Tools -> Page Info"
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cor-el said

You can remove individual cookies in the Cookie Manager. You can inspect cookies and passwords and permissions for the domain in the currently selected tab via these steps:
  • click "View Cookies" in "Tools -> Page Info -> Security" to inspect the cookies from the domain in the currently selected tab
  • click "View Saved Passwords" in "Tools -> Page Info -> Security" to inspect the passwords from the domain in the currently selected tab
Clear the search bar to see all cookies and passwords. Note that you can open "Tools -> Page Info" via the control center 'i' button at the left end of the location/address bar.
  • click the "Site Identity Button" (Control Center 'i' button) at the left end of the location/address bar
  • click the arrow to expand the security message
  • click "More Information" to open "Tools -> Page Info"

How many cookies need to be deleted to makes this no longer persistent?

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It would be best to remove all cookies from the site in question. You may lose any settings, password login, and other information.

由 FredMcD 於 修改

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bp-1de92f05-b06d-4f6c-93b8-832292170201 Signature: js::Allocate<T>

VisualTooltip.dll = Visual Tooltip : Necessaire à la gestion des fenetres reduites (Necessary for managing reduced windows) = Christian Salmon

l3codecx.ax = MPEG Layer-3 Audio Codec for Microsoft DirectShow

odbcint.dll = Microsoft ODBC Resource

xpsp2res.dll = Microsoft

UnlockerHook.dll = Unlocker by unknown. +++++++++++++++++++++++++++++++++++++++++++++ bp-653cb3d1-571e-4b26-8746-864002170130 Signature: js::AtomizeString

Flagged programs same as above

This is for Sumo's Related Bugs 1266870 RESOLVED DUPLICATE crash in js::AtomizeString and other signatures, starting 2016-04-21 ++++++++++++++++++++++++++++++++++++++++++++ bp-7c872274-1669-4fdf-adb4-ab0232170124 Signature: js::NativeObject::addPropertyInternal

Flagged programs same as above

This is for Sumo's Related Bugs 1316022 REOPENED --- Crash in js::NativeObject::addPropertyInternal, AddOrChangeProperty... in 50.0rc2

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I called for more help

bp-456c43aa-9c38-4e63-bb55-0b7122170207 Signature: jit | MEMORY_INFO_NOT_PRESENT

VisualTooltip.dll = Visual Tooltip : Necessaire à la gestion des fenetres reduites (Necessary for managing reduced windows) = Christian Salmon

l3codecx.ax = MPEG Layer-3 Audio Codec for Microsoft DirectShow

odbcint.dll = Microsoft ODBC Resource

xpsp2res.dll = Microsoft

UnlockerHook.dll = Unlocker by unknown.

This is for Sumo's Related Bugs 1277310 NEW --- Crash in jit | MEMORY_INFO_NOT_PRESENT


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration