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Firefox crashes

已張貼

Crash ID: bp-71141d9e-0719-4180-b30f-72d832161204

cant open mozilla, immediately get the crash error popup box

Crash ID: bp-71141d9e-0719-4180-b30f-72d832161204 cant open mozilla, immediately get the crash error popup box

額外的系統細節

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.75 Safari/537.36

更多資訊

FredMcD
  • Top 10 Contributor
4254 個解決方法 59583 個答案

Product Firefox Release Channel release Version 50.0.2 Build ID 20161129173726 OS Windows 7 OS Version 6.1.7601 Service Pack 1

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1


Signature: chtbrkg.dll@0x1c3e1

chtbrkg.dll = Internet Download Manager integration = Adware

This is for Sumo's Related Bugs 1290403 NEW --- Crash in chtbrkg.dll@0x2e1f0


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Product Firefox Release Channel release Version 50.0.2 Build ID 20161129173726 OS Windows 7 OS Version 6.1.7601 Service Pack 1 https://support.mozilla.org/en-US/kb/update-firefox-latest-version '''50.1''' ------------------ Signature: chtbrkg.dll@0x1c3e1 chtbrkg.dll = Internet Download Manager integration = Adware This is for Sumo's Related Bugs 1290403 NEW --- Crash in chtbrkg.dll@0x2e1f0 --------------- You may have ad / mal-ware. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.