Firefox crashes
Crash ID: bp-ca1d3ff0-87f7-43cf-98c2-753322161217 Crash ID: bp-8eb5bec7-c00a-4d40-b29b-5ff252161217
被選擇的解決方法
This signature usually indicates that malware is involved.
- Firefox 50.1.0 Crash Report [@ chtbrkg.dll@0x1c3e1 ]
- Bug 1290403 Crash in chtbrkg.dll@0x2e1f0
Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
所有回覆 (2)
Please see https://support.mozilla.org/en-US/questions/1142524
Kindly let us know if this solves your question.
選擇的解決方法
This signature usually indicates that malware is involved.
- Firefox 50.1.0 Crash Report [@ chtbrkg.dll@0x1c3e1 ]
- Bug 1290403 Crash in chtbrkg.dll@0x2e1f0
Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked