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技術支援討論區

Loss of focus

已張貼

I used to have to click on a message every now and then to establish focus before paging keys would work. Since the latest revision or two of Firefox I have to establish focus on EVERY page before paging keys work. Please fix the Focus problelm.

I used to have to click on a message every now and then to establish focus before paging keys would work. Since the latest revision or two of Firefox I have to establish focus on EVERY page before paging keys work. Please fix the Focus problelm.

額外的系統細節

已安裝的外掛程式

  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 15.20.20039
  • Citrix Online App Detector Plugin
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.111.2 for Mozilla browsers
  • Shockwave Flash 23.0 r0
  • 5.1.50901.0
  • Zoom launcher - 3.0.1

應用程式

  • Firefox 50.0.2
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; rv:50.0) Gecko/20100101 Firefox/50.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/50.0.2/WINNT/en-US/

擴充套件

  • Ad-Aware Ad Block 1.2.1.028 (AdBlockerLavaSoftFF@lavasoft.com)
  • Adblock Plus 2.8.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • Dictionary (Google™ Translate) Anywhere 0.2.1 (jid0-fbHwsGfb6kJyq2hj65KnbGte3yT@jetpack)
  • Google™ Translator 0.5.2 (jid1-dgnIBwQga0SIBw@jetpack)
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Mobile Intel(R) 965 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a02
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 01461025
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.21976
  • driverDate: 9-23-2009
  • driverDate2:
  • driverVersion: 8.15.10.1930
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_', u'type': u'env'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_', u'type': u'env'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'ApzWheelInput': 1}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedMismatchedVersion']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webgl2Renderer: (no info)
  • webglRenderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4245 個解決方法 59390 個答案

Is this with many web pages, some, a few?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Is this with many web pages, some, a few? Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

提出問題者

The Menu does not contain the item " Restart with Add-ons Disabled...".

The Menu does not contain the item " Restart with Add-ons Disabled...".
FredMcD
  • Top 10 Contributor
4245 個解決方法 59390 個答案

That is odd. Type about:support in the address bar and press enter. On the top-right should be a link to 'try Safe Mode.'

That is odd. Type '''about:support''' in the address bar and press enter. On the top-right should be a link to 'try Safe Mode.'

提出問題者

Wierd! I restarted safe and brought up Hotmail. The first few messages worked perfectly but then it was back to having to click to reset focus for each message.

How do I get Ad Blocker to work? I can't stand these flashing ads. It says it can be accessed from the tool bar. How?

Wierd! I restarted safe and brought up Hotmail. The first few messages worked perfectly but then it was back to having to click to reset focus for each message. How do I get Ad Blocker to work? I can't stand these flashing ads. It says it can be accessed from the tool bar. How?

提出問題者

Wierd! I restarted safe and brought up Hotmail. The first few messages worked perfectly but suddenly it was back to having to click to reset focus for each message.

How do I get Ad Blocker to work? I can't stand these flashing ads. It says it can be accessed from the tool bar.

Wierd! I restarted safe and brought up Hotmail. The first few messages worked perfectly but suddenly it was back to having to click to reset focus for each message. How do I get Ad Blocker to work? I can't stand these flashing ads. It says it can be accessed from the tool bar.
the-edmeister
  • Top 25 Contributor
  • Moderator
5397 個解決方法 40138 個答案

有幫助的回覆

Not the best idea to have two similar add-ons installed.

Ad-Aware Ad Block 1.2.1.028 
Adblock Plus 2.8.2

Try disabling Ad-Aware Ad Block and see if that helps.

Not the best idea to have two similar add-ons installed. Ad-Aware Ad Block 1.2.1.028 Adblock Plus 2.8.2 Try disabling Ad-Aware Ad Block and see if that helps.

提出問題者

I thought restarting in safe mode would eliminate both.

I thought restarting in safe mode would eliminate both.

提出問題者

That fixed Ad Block. Where do I go with the focus problem?

That fixed Ad Block. Where do I go with the focus problem?
FredMcD
  • Top 10 Contributor
4245 個解決方法 59390 個答案

Using Safe Mode disables all add-ons.


Your System Details shows;

Extensions;

Ad-Aware Ad Block 1.2.1.028 Adblock Plus 2.8.2
Having more than one program to do the same job may cause issues. Pick one and disable it. Restart Firefox.

After a test run, switch (restart FF) and see what works better for you.

Using Safe Mode disables all add-ons. ---------------- Your System Details shows; Extensions; Ad-Aware Ad Block 1.2.1.028 Adblock Plus 2.8.2 <br>Having more than one program to do the same job may cause issues. Pick one and disable it. Restart Firefox. After a test run, switch (restart FF) and see what works better for you.

提出問題者

So I've been running in safe mode and paging keys do not work unless I click for focus.

So I've been running in safe mode and paging keys do not work unless I click for focus.
FredMcD
  • Top 10 Contributor
4245 個解決方法 59390 個答案

I called for more help.

I called for more help.