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New device won't sync after password reset

已張貼

I have Mozilla sync'd between my (old) laptop and my phone, and it was a lovely pairing. Old laptop got stolen earlier today, and in setting up my new laptop, I forgot my old password and ended up resetting the password to Firefox Sync on the new computer. I'll hit 'sync now' and nothing happens, no favorites, no tabs, no recent session, nothing.

This computer is running the latest version of mint, and my old computer was running mint 13 I believe. It hasn't been updated in ages but was happily puttering along while I blissfully neglected to update the software to a newer version which may overwork that relic.

I have Mozilla sync'd between my (old) laptop and my phone, and it was a lovely pairing. Old laptop got stolen earlier today, and in setting up my new laptop, I forgot my old password and ended up resetting the password to Firefox Sync on the new computer. I'll hit 'sync now' and nothing happens, no favorites, no tabs, no recent session, nothing. This computer is running the latest version of mint, and my old computer was running mint 13 I believe. It hasn't been updated in ages but was happily puttering along while I blissfully neglected to update the software to a newer version which may overwork that relic.

額外的系統細節

已安裝的外掛程式

  • Gecko Media Player 1.0.8Video Player Plug-in for QuickTime, RealPlayer and Windows Media Player streams using MPlayer
  • DivX Web Player version 1.4.0.233
  • The IcedTea-Web Plugin executes Java applets.
  • The Videos 3.10.1 plugin handles video and audio streams.
  • Shockwave Flash 11.2 r202

應用程式

  • Firefox 46.0.1
  • 使用者代理:Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:46.0) Gecko/20100101 Firefox/46.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/46.0.1/Linux/en-US/

擴充套件

  • ColorfulTabs 31.0.9 ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • Firefox Hello 3.0.0 (loop@mozilla.org)
  • Flagfox 5.1.17 ({1018e4d6-728f-4b20-ad56-37578a4de76b})
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0 (firefox@getpocket.com)
  • ReminderFox 2.1.5.5.3 ({ada4b710-8346-4b82-8199-5de2b400a6ae})
  • Self-Destructing Cookies 0.4.11 (jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack)
  • Tab Mix Plus 0.5.0.1 ({dc572301-7619-498c-a57d-39143191b318})
  • Tab Scope 1.6.3 (tabscope@xuldev.org)
  • Youtube Unblocker Remediation 1.2 (malware-remediation@mozilla.org)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel Open Source Technology Center -- Mesa DRI Mobile Intel® GM45 Express Chipset
  • adapterDeviceID: Mesa DRI Mobile Intel® GM45 Express Chipset
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: Intel Open Source Technology Center
  • driverDate:
  • driverVersion: 2.1 Mesa 10.5.9
  • info: {u'CairoUseXRender': 1, u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No;
  • webglRenderer: Intel Open Source Technology Center -- Mesa DRI Mobile Intel® GM45 Express Chipset
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否

提出問題者

Thinking I brought it upon myself when I reset the password on my new computer. See new thread on saving the existing tabs, favorites, etc...

If I'm wrong, and there's still hope, I'll keep this thread open in a tab as well just to observe.

Thinking I brought it upon myself when I reset the password on my new computer. See new thread on saving the existing tabs, favorites, etc... If I'm wrong, and there's still hope, I'll keep this thread open in a tab as well just to observe.
the-edmeister
  • Moderator
5391 個解決方法 40019 個答案
new thread is here: https://support.mozilla.org/en-US/questions/1149422