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Firefox crashes

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  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

kintobourne
kintobourne
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Hello, My mozilla browser has crashed and I can't open it. I've tried to uninstall and reinstall, but appears the same error window. I can not enter in the safe mode.

The last crash id is: bp-a6fee088-9d15-4144-8d20-4177e2161107

Thank you.

Hello, My mozilla browser has crashed and I can't open it. I've tried to uninstall and reinstall, but appears the same error window. I can not enter in the safe mode. The last crash id is: bp-a6fee088-9d15-4144-8d20-4177e2161107 Thank you.

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FredMcD
FredMcD
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Product Firefox Release Channel release Version 49.0 Build ID 20160916101415 OS Windows 8 OS Version 6.2.9200

Signature: klsihk64.dll@0x5377

inproc_agent.dll = Kaspersky Inproc Agent

klsihk64.dll = AO Kaspersky Lab

Update / disable Kaspersky