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技術支援討論區

find in internal pdf viewer has stopped working

已張貼

Cntrl-F brings up find ok, but after that no hits ever.

Cntrl-F brings up find ok, but after that no hits ever.

被選擇的解決方法

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

從原來的回覆中察看解決方案 0

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 23.0 r0

應用程式

  • Firefox 49.0.2
  • 使用者代理:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:49.0) Gecko/20100101 Firefox/49.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/49.0.2/WINNT/en-GB/

擴充套件

  • Asynchronous Plugin Rendering 2.0 (asyncrendering@mozilla.org)
  • FindBar Tweak 2.1.10 (fbt@quicksaver)
  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • S3.Google Translator 5.26 (s3google@translator)
  • Search Site 7.0 (searchsite@DW-dev)
  • Session Manager 0.8.1.12 ({1280606b-2510-4fe0-97ef-9b5a22eafe30})
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Google Scholar Button 1.1.1-signed.1-signed (button@scholar.google.com) (Inactive)
  • Google Selection Translate - For AltKey 0.2.0 (jid1-f7dnBeTj8ElpOQ@jetpack) (Inactive)
  • HighlightAll 1.8 ({26FD1F83-A45B-4c74-AF5A-F2EE0EE4D691}) (Inactive)
  • NoScript 2.9.0.14 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics 3000
  • adapterDescription2:
  • adapterDeviceID: 0x0116
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00051179
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.14393.351
  • driverDate: 5-27-2015
  • driverDate2:
  • driverVersion: 9.17.10.4229
  • driverVersion2:
  • failures: [u'[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0', u'[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0', u'[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0', u'[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(44,10863) Code: 0x80070057 format 0', u'[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0', u'[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(32,8200) Code: 0x80070057 format 0', u'[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(32,8200) Code: 0x80070057 format 0']
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
  • indices: [0, 1, 2, 3, 4, 5, 6]
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: Yes; D3D11 blacklisted with DLL igd10umd64.dll (9.17.10.4229); Using D3D9 API
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D11 vs_4_1 ps_4_1)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4303 個解決方法 60407 個答案

Are you talking about the built-in Firefox viewer or Adobe?

Are you talking about the built-in Firefox viewer or Adobe?

提出問題者

The built in one. My workaround is ok (open in Sumatra pdf viewer) but I just thought this sounds like a bug needing fixing

The built in one. My workaround is ok (open in Sumatra pdf viewer) but I just thought this sounds like a bug needing fixing
FredMcD
  • Top 10 Contributor
4303 個解決方法 60407 個答案

I called for more help. Others may know of this.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

I called for more help. Others may know of this. Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

提出問題者

Safe mode fixed it (but is obv not a practical solution). Hmm

Safe mode fixed it (but is obv not a practical solution). Hmm

提出問題者

Oh and thanks for the help of course.

Oh and thanks for the help of course.
FredMcD
  • Top 10 Contributor
4303 個解決方法 60407 個答案

選擇的解決方法

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

It could be the work of one of your add-ons. Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''<Control>''(Mac=<Command>)''<Shift> A)''' In the Add-ons Manager, on the left, select '''Extensions.''' Disable a few add-ons, then '''Restart Firefox.''' Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All of them.''' If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group '''ONE AT A TIME''' (restarting FF) until the problem returns. Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

提出問題者

Yes of course. FindbarTweak is to blame; the developer is aware.

In fact I find that add-on so useful I'll keep opening in an external viewer (sumatra)

Thanks for the support, I feel something of a fool for not having tracked it down myself, hey ho.

Yes of course. FindbarTweak is to blame; the developer is aware. In fact I find that add-on so useful I'll keep opening in an external viewer (sumatra) Thanks for the support, I feel something of a fool for not having tracked it down myself, hey ho.
FredMcD
  • Top 10 Contributor
4303 個解決方法 60407 個答案

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.