X
點擊此處開啟此網站的行動版。

技術支援討論區

recaptcha not appearing

已張貼

Hello and thank you for your time. I've looked all around for an answer to my question but found nothing related to my problem. I've also had assistance in the past with this problem and temporarily fixed the problem but not for long at all. When i try and go to a specific website that I've been to before and have seen the captcha box appear, there's nothing there or it says recaptcha status in black bold letters. Previously i got an recommendation to clear cache and cookies of the website, update java and turn the browser into safe mode and restart which temporarily worked until i closed the browser and then the problem persisted even after doing it all over again? Please help!?

Hello and thank you for your time. I've looked all around for an answer to my question but found nothing related to my problem. I've also had assistance in the past with this problem and temporarily fixed the problem but not for long at all. When i try and go to a specific website that I've been to before and have seen the captcha box appear, there's nothing there or it says recaptcha status in black bold letters. Previously i got an recommendation to clear cache and cookies of the website, update java and turn the browser into safe mode and restart which temporarily worked until i closed the browser and then the problem persisted even after doing it all over again? Please help!?

被選擇的解決方法

Have you tested with Kaspersky's SSL filtering feature turned off? I think you might have tried that, but just in case, see the Kaspersky section of this article: How to troubleshoot security error codes on secure websites.

從原來的回覆中察看解決方案 1

額外的系統細節

已安裝的外掛程式

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.111.2 for Mozilla browsers
  • Nexon Game Controller
  • Shockwave Flash 23.0 r0
  • WildTangent Games App V2 Presence Detector
  • NPWLPG
  • iTunes Detector Plug-in

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0

更多資訊

FredMcD
  • Top 10 Contributor
4246 個解決方法 59390 個答案

Any of those should have fixed the problem. Can you post a public link to the problem page?

Any of those should have fixed the problem. Can you post a public link to the problem page?

有幫助的回覆

No problem. I've even tried using a different browser and still got the same problem. I've also tried using a different PC and it worked normally? http://www.makemehost.com/

No problem. I've even tried using a different browser and still got the same problem. I've also tried using a different PC and it worked normally? http://www.makemehost.com/
FredMcD
  • Top 10 Contributor
4246 個解決方法 59390 個答案

Is this what you mean? Just click the box to checkmark it.

Is this what you mean? Just click the box to checkmark it.

提出問題者

Ya my topic is captcha not appearing at all..

Ya my topic is captcha not appearing at all..

由 Dzalarhon 於 修改

FredMcD
  • Top 10 Contributor
4246 個解決方法 59390 個答案

Dzalarhon said

I've even tried using a different browser and still got the same problem

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

''Dzalarhon [[#answer-931278|said]]'' <blockquote> I've even tried using a different browser and still got the same problem </blockquote> Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' websites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

提出問題者

Yes the problem is still present on the desired website even in windows safe mode?

Yes the problem is still present on the desired website even in windows safe mode?
FredMcD
  • Top 10 Contributor
4246 個解決方法 59390 個答案

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

'''[https://www.mozilla.org/en-US/plugincheck/ Use this link to check that your plugins are up-to-date.]''' If any are listed as unknown or research, do not worry about them.

提出問題者

Everything's up to date? :/

Everything's up to date? :/
FredMcD
  • Top 10 Contributor
4246 個解決方法 59390 個答案

It's with all the browsers, so it has something to do with the computer. The computer in Safe Mode means it's not another program. (I had a thought your protection programs were at fault.) Your plugins are up to date. I'm out of ideas. I called for more help.

It's with all the browsers, so it has something to do with the computer. The computer in Safe Mode means it's not another program. (I had a thought your protection programs were at fault.) Your plugins are up to date. I'm out of ideas. I called for more help.

提出問題者

Is help still coming? Here's a screenshot of the problem.

Is help still coming? Here's a screenshot of the problem.

由 Dzalarhon 於 修改

FredMcD
  • Top 10 Contributor
4246 個解決方法 59390 個答案

I'll call again

I'll call again
FredMcD
  • Top 10 Contributor
4246 個解決方法 59390 個答案

Did you say that it works with Firefox in Safe Mode?

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

Did you say that it works with Firefox in Safe Mode? It could be the work of one of your add-ons. Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''<Control>''(Mac=<Command>)''<Shift> A)''' In the Add-ons Manager, on the left, select '''Extensions.''' Disable a few add-ons, then '''Restart Firefox.''' Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All of them.''' If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group '''ONE AT A TIME''' (restarting FF) until the problem returns. Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

提出問題者

I said that i tried to get help before this and they suggested that i clear all cache and cookies on the website, update java, turn off hardware acceleration and put the browser into safe mode and try again and it worked untill i closed the browser and then i couldn't get it to work again even after doing the previous suggestion over. Here is a screenshot of the problem.

I said that i tried to get help before this and they suggested that i clear all cache and cookies on the website, update java, turn off hardware acceleration and put the browser into safe mode and try again and it worked untill i closed the browser and then i couldn't get it to work again even after doing the previous suggestion over. Here is a screenshot of the problem.

由 Dzalarhon 於 修改

FredMcD
  • Top 10 Contributor
4246 個解決方法 59390 個答案

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

'''https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save''' '''Note:''' Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

提出問題者

i've also said that this problem is present in all browsers i've tried, not just FF.

i've also said that this problem is present in all browsers i've tried, not just FF.
FredMcD
  • Top 10 Contributor
4246 個解決方法 59390 個答案

Do you use any of the programs I listed? Please check out the link I posted.

Do you use any of the programs I listed? Please check out the link I posted.

提出問題者

No i don't

No i don't
FredMcD
  • Top 10 Contributor
4246 個解決方法 59390 個答案

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Appearance. Then select Default.

Now restart Firefox.

Type '''about:addons'''<enter> in the address bar to open the '''Add-ons Manager.''' Hot key; '''<Control>''(Mac=<Command>)'' <Shift> A)''' On the left side of the page, select '''Appearance.''' Then select '''Default.''' Now restart Firefox.

提出問題者

Okay? Didn't help?

Okay? Didn't help?

提出問題者

can anyone give me any more suggestions, please?

can anyone give me any more suggestions, please?