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google sites won't load on firefox (or chrome) but do in edge and ie

已張貼

Since about 3 days ago, Sept 13 2016, I have been unable to access any google web site on my Windows 10 PC using Firefox or Chrome. I can get everywhere else, but for google sites I get the message, "Firefox can’t establish a connection to the server at xxxx.google.com." I've tried all the troubleshooting steps here as well as on google, and have made no progress. Any suggestions? Thanks.

Since about 3 days ago, Sept 13 2016, I have been unable to access any google web site on my Windows 10 PC using Firefox or Chrome. I can get everywhere else, but for google sites I get the message, "Firefox can’t establish a connection to the server at xxxx.google.com." I've tried all the troubleshooting steps here as well as on google, and have made no progress. Any suggestions? Thanks.

被選擇的解決方法

I gave up and finally restored to a previous set point, then reinstalled Windows updates. I also had to uninstall Chrome and re-install it. All seems fine now. Must have been a glitch with the update. Thanks for your time and advice.

從原來的回覆中察看解決方案 0

額外的系統細節

已安裝的外掛程式

  • ActiveTouch General Plugin Container Version 105
  • Citrix Online App Detector Plugin
  • Coupons, Inc. Coupon Printer 5.0.2.8
  • GEPlugin
  • Version 5.41.3.0
  • Google Update
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Allows browsing on RealArcade sites with Mozilla browsers.
  • ScorchPlugin
  • Shockwave Flash 23.0 r0
  • 5.1.50709.0
  • Unity Player 4.3.7f1
  • NPWLPG
  • 2.25.1.0 - The WorldWinner plug-in allows you to enjoy online casual games with the thrill of playing for cash and prizes
  • Zylom Plugin
  • iTunes Detector Plug-in

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:48.0) Gecko/20100101 Firefox/48.0

更多資訊

FredMcD
  • Top 10 Contributor
4308 個解決方法 60488 個答案

有幫助的回覆

Are you trying to reach http://xxxx.google.com/ or google.com ?

Are you trying to reach http://xxxx.google.com/ or google.com ?

提出問題者

google.com, mail.google.com, maps.google.com, news.google.com, www.google.com/android/devicemanager.... anything with google in the url doesn't want to load.

google.com, mail.google.com, maps.google.com, news.google.com, www.google.com/android/devicemanager.... anything with google in the url doesn't want to load.
FredMcD
  • Top 10 Contributor
4308 個解決方法 60488 個答案

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

'''[https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history Remove History For One Site]''' Open the History Manager '''<Control><Shift> H.''' In the search bar, enter the name of the site. Right click on one of the listings and select '''Forget About This Site.''' This should remove all information, including any passwords / settings.

提出問題者

No change. I had already erased all history/cookies/passwords, but this still had no effect.

No change. I had already erased all history/cookies/passwords, but this still had no effect.
FredMcD
  • Top 10 Contributor
4308 個解決方法 60488 個答案

You did use Forget About This Site, yes?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

You did use '''Forget About This Site,''' yes? Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

提出問題者

I did use forget about this site. I started in safe mode and still cannot access google-named sites.

I did use forget about this site. I started in safe mode and still cannot access google-named sites.
FredMcD
  • Top 10 Contributor
4308 個解決方法 60488 個答案

I've called for more help.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

I've called for more help. Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' websites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

提出問題者

Anything with google in the URL still will not open on Firefox or Chrome.

Anything with google in the URL still will not open on Firefox or Chrome.

選擇的解決方法

I gave up and finally restored to a previous set point, then reinstalled Windows updates. I also had to uninstall Chrome and re-install it. All seems fine now. Must have been a glitch with the update. Thanks for your time and advice.

I gave up and finally restored to a previous set point, then reinstalled Windows updates. I also had to uninstall Chrome and re-install it. All seems fine now. Must have been a glitch with the update. Thanks for your time and advice.

由 kayhonak 於 修改

FredMcD
  • Top 10 Contributor
4308 個解決方法 60488 個答案

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

That was very good work. Well done. Please flag your last post as '''Solved Problem''' so others will know.