Firefox crashes on startup
Firefox has been crashing on startup going right to crash reporter. This happened only a few hours ago so I am confused. I did a full scan with Norton and malewarebytes, and it showed up negative. Here is my crash report
bp-d4e20a9c-c635-46e1-84c8-e886c2160913
Thanks in advance
被選擇的解決方法
Product Firefox Release Channel release Version 43.0 Build ID 20151208100201 OS Windows 7 OS Version 6.1.7601 Service Pack 1
https://support.mozilla.org/en-US/kb/update-firefox-latest-version 48.0.2
Signature: PR_vfprintf | PR_fprintf | nsPluginHost::WritePluginInfo
IPSEng32.dll = Symantec Intrusion Detection
Why are you using an old version of Firefox?
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選擇的解決方法
Product Firefox Release Channel release Version 43.0 Build ID 20151208100201 OS Windows 7 OS Version 6.1.7601 Service Pack 1
https://support.mozilla.org/en-US/kb/update-firefox-latest-version 48.0.2
Signature: PR_vfprintf | PR_fprintf | nsPluginHost::WritePluginInfo
IPSEng32.dll = Symantec Intrusion Detection
Why are you using an old version of Firefox?
hi, thanks for providing a crash report id. this may be an issue caused by your norton security software that is hooking into firefox and causing it to crash (maybe through a program/signature update done by them). can you please try to disable norton temporarily and see if you can get firefox to launch again & please also get in contact with their support...
Its because adblock didn't work on a certain site with the newer versions.
downloading the latest available version from https://www.mozilla.org/en-US/firefox/all/ solves the crash though according to other affected users.