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I cannot open windows live.com from firefox. How do I fix this?

已張貼

The problem has only been there for a few days. The correct login address appears but live.com doesn't open. Googlemail is working.

The problem has only been there for a few days. The correct login address appears but live.com doesn't open. Googlemail is working.

被選擇的解決方法

Try refreshing firefox using this link.

從原來的回覆中察看解決方案 1

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Shockwave Flash 22.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:48.0) Gecko/20100101 Firefox/48.0

更多資訊

Kaartic 1 個解決方法 10 個答案

rassauman said

The problem has only been there for a few days. The correct login address appears but live.com doesn't open. Googlemail is working.

What do you mean by correct login address appears

''rassauman [[#question-1138456|said]]'' <blockquote> The problem has only been there for a few days. The ''correct login address'' appears but live.com doesn't open. Googlemail is working. </blockquote> What do you mean by ''correct login address appears''

提出問題者

Thank you Kaartic. The liv.com login address appears in the firefox address line but I cannot login to live.com and my hotmail address. this has happened for the last 2/3 days.

Thank you Kaartic. The liv.com login address appears in the firefox address line but I cannot login to live.com and my hotmail address. this has happened for the last 2/3 days.
Scribe 725 個解決方法 3456 個答案

Hi, delete all references to the website in question, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site (not from an old bookmark) again. Note: It may take a few minutes to complete the deletion.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Hi, delete all references to the website in question, as shown under the heading 'How do I remove a single website from my history?' in this article - [[Delete browsing, search and download history on Firefox]], then try the site (not from an old bookmark) again. Note: It may take a few minutes to complete the deletion. ''If your question is resolved by this or another answer, please take a minute to let us know. Thank you!''

提出問題者

Thank you, Scribe. I don't have any history to delete. In the firefox address bar, if I enter https://login.live.com/login, then nothing happens. Also the same if i use my sign In bookmark.

Thank you, Scribe. I don't have any history to delete. In the firefox address bar, if I enter https://login.live.com/login, then nothing happens. Also the same if i use my sign In bookmark.
Scribe 725 個解決方法 3456 個答案

It doesn't just delete history, it clears everything connected with that site, so you can start afresh. Do not use a bookmark. Try entering live.com

The fact that Gmail is OK, suggests it is a site specific issue, but you can have a look at your AV https/SSL settings as show in How to troubleshoot security error codes on secure websites

It doesn't just delete history, it clears everything connected with that site, so you can start afresh.''' Do not use a bookmark'''. Try entering live.com The fact that Gmail is OK, suggests it is a site specific issue, but you can have a look at your AV https/SSL settings as show in [[How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites]]

提出問題者

Thank you, Scribe. Using live.com also gives the 'unable to connect' message, i.e. the same message I get from all other attempts. My solution is to set up a new account with runbox and transfer all I did with hotmail to runbox. I'm going to ditch hotmail forever. Best wishes from rassauman.

Thank you, Scribe. Using live.com also gives the 'unable to connect' message, i.e. the same message I get from all other attempts. My solution is to set up a new account with runbox and transfer all I did with hotmail to runbox. I'm going to ditch hotmail forever. Best wishes from rassauman.
Kaartic 1 個解決方法 10 個答案

選擇的解決方法

Try refreshing firefox using this link.

Try refreshing firefox using [[Refresh Firefox - reset add-ons and settings|this]] link.

提出問題者

Thank you Kaartic. Yes, this works, although it was just as well I had set a Master Password for Firefox beforehand, otherwise I would have been stuck on two occasions. Many thanks. I still think I'm going to get a runbox account. IBM Security Trusteer Rapport tell me live.com is trying to read my keystrokes every time I type in my password to sign in to my hotmail account - but this is blocked by the IBM Security Trusteer Rapport programme. Best wishes to all Rassauman

Thank you Kaartic. Yes, this works, although it was just as well I had set a Master Password for Firefox beforehand, otherwise I would have been stuck on two occasions. Many thanks. I still think I'm going to get a runbox account. IBM Security Trusteer Rapport tell me live.com is trying to read my keystrokes every time I type in my password to sign in to my hotmail account - but this is blocked by the IBM Security Trusteer Rapport programme. Best wishes to all Rassauman
Kaartic 1 個解決方法 10 個答案

rassauman said

Thank you Kaartic. Yes, this works, although it was just as well I had set a Master Password for Firefox beforehand, otherwise I would have been stuck on two occasions. Many thanks. I still think I'm going to get a runbox account. IBM Security Trusteer Rapport tell me live.com is trying to read my keystrokes every time I type in my password to sign in to my hotmail account - but this is blocked by the IBM Security Trusteer Rapport programme. Best wishes to all Rassauman

You are always Welcome at SUMO.

''rassauman [[#answer-915824|said]]'' <blockquote> Thank you Kaartic. Yes, this works, although it was just as well I had set a Master Password for Firefox beforehand, otherwise I would have been stuck on two occasions. Many thanks. I still think I'm going to get a runbox account. IBM Security Trusteer Rapport tell me live.com is trying to read my keystrokes every time I type in my password to sign in to my hotmail account - but this is blocked by the IBM Security Trusteer Rapport programme. Best wishes to all Rassauman </blockquote> You are always Welcome at SUMO.