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Msg: "Windows can't access Firefox, may not have appropriate permissions" on personal computer

  • 1 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 FredMcD

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I just migrated from Norton Security to Kaspersky Labs for virus protection. I wasn't able to open Firefox, so I uninstalled it and downloaded a new copy. It worked for about 10 minutes, but when attempting to reopen it, I got the following message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item". This is my personal computer, and I am the only user. I'm using Windows 10 as an OS. How do I remedy this?

By the way, this is being sent from my laptop since I can't access Firefox on my PC.

Thank you!

所有回覆 (1)

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This could be because of Kaspersky. Check with their support.