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I lost my history data despite sync

已張貼

I changed Win so I had to install Firefox then I entered my sync email and password but history did not restored

I changed Win so I had to install Firefox then I entered my sync email and password but history did not restored

被選擇的解決方法

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

I also notice that you are using an older version of Firefox. I strongly recommend that you update to make sure that you have security and stability fixes, as well as new features. You can read more about how to update here.

從原來的回覆中察看解決方案 0

額外的系統細節

應用程式

  • Firefox 46.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; rv:46.0) Gecko/20100101 Firefox/46.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/46.0.1/WINNT/en-US/

擴充套件

  • Emoji Cheatsheet for GitHub, Basecamp etc. 1.2.0 (jid1-Xo5SuA6qc1DFpw@jetpack)
  • Facebook NoMoreSeen 1.1 (jid1-S5LxNhFnjqd4fg@jetpack)
  • Hoxx VPN Proxy 1.8.7 (@hoxx-vpn)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0 (firefox@getpocket.com)
  • SmartVideo For YouTube 0.979.1-signed.1-signed (mytube@ashishmishra.in)
  • Troll Faces initial.rev150.1.1-signed.1-signed (jid0-OJczISDnLvcSqtzcbF8q5kQrP5o@jetpack)
  • Firefox Hello 1.2.6 (loop@mozilla.org) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igdumd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 3a0217aa
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 5-6-2009
  • driverDate2:
  • driverVersion: 8.15.10.1749
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'8.15.10.2342']
  • numTotalWindows: 2
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webglRendererMessage: [u'tryNewerDriver', u'8.15.10.2342']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
Seburo
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717 個解決方法 5254 個答案

選擇的解決方法

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

I also notice that you are using an older version of Firefox. I strongly recommend that you update to make sure that you have security and stability fixes, as well as new features. You can read more about how to update here.

Hi Thank you for your question about the Firefox Sync service. It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service. If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this [[Recover lost or missing Bookmarks| article]]. If you have a copy of your data on a mobile version of Firefox, please follow these [[How do I set up Sync on my computer?#w_connect-additional-devices-to-sync | instructions]] to connect it to Firefox Sync to copy your data. I also notice that you are using an older version of Firefox. I strongly recommend that you update to make sure that you have security and stability fixes, as well as new features. You can read more about how to update [https://support.mozilla.org/en-US/kb/update-firefox-latest-version here].