搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Downloaded latest Firefox. What happened to my add-ons? Especially Last Pass with my passwords

  • 3 回覆
  • 3 有這個問題
  • 15 次檢視
  • 最近回覆由 John99

more options

Downloaded the latest Firefox. My add ons did dot follow. Especially Last Pass. Did I lose all my passwords? And do I have to recreate all of the screen gestures?

Downloaded the latest Firefox. My add ons did dot follow. Especially Last Pass. Did I lose all my passwords? And do I have to recreate all of the screen gestures?

所有回覆 (3)

more options

Are you saying your add-ons are not listed? Or what?

more options

When Firefox updated it did not bring the Last pass vault or my other add ons with the new updated Firefox. Or at least I don't know where to find them to import them.

more options

Thee is a last pass addon, but the extension does not seem to have been updated since March current version 3.3.1

However the company produces other software some paid for some free. We do not know what you were actually using. It is probably best to try their own support forum forums.lastpass.com if you find an answer over there please let us have the link.

If this happened very recently you must have been rather slow in updating Firefox the next version Fx48 will be out anytime now.

Addons should not disappear with Firefox updates. Although Some addons do become incompatible and may not work or not be available.That can be a particular problem with some security related bundles of software, where optional or extra free software is not immediately updated.

Note if the addons are plugins they are installed separately from Firefox by Windpws.FlashPlayer which you apparently use is an example of a plugin. See also

Do you remember what all the addons were that you had and disappeared. Asking about the Extension type of addon did all the extensions disappear or only some of them ?




If you paste the information from the Troubleshooting page into your next reply it may help us. That may be rather long and not even fit in a forum reply. Please delete the print related information before posting the reply, as that is information we will not need.


To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:

  1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
    • Click the menu button New Fx Menu, click on help Help-29 and select Troubleshooting Information.
    • Type about:support into the Firefox address bar and press the enter key.
  2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
  3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!