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The reset password link takes longer than an hour to appear in my mailbox, so it expires by the time I try to set a new password.

已張貼

I can't remember my old password, and I can't reset my password because the link takes too long to receive. I've tried this on two separate occasions, and both times Mozilla consistently sends the link late.

I can't remember my old password, and I can't reset my password because the link takes too long to receive. I've tried this on two separate occasions, and both times Mozilla consistently sends the link late.

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.16
  • Citrix Receiver Plugin (Win32)
  • Citrix URL-Redirection Helper Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.91.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The plugin allows you to have a better experience with Microsoft Lync
  • LabVIEW 2010 Netscape Plug-in for Win32
  • LabVIEW 2011 Netscape Plug-in for Win32
  • LabVIEW 2012 Netscape Plug-in for Win32
  • LabVIEW 2013 Netscape Plug-in for Win32
  • LabVIEW 2014 Netscape Plug-in for Win32
  • LabVIEW 2015 Netscape Plug-in for Win32
  • LabVIEW 8.2 Netscape Plug-in for Win32
  • LabVIEW 8.5 Netscape Plug-in for Win32
  • LabVIEW 8.6 Netscape Plug-in for Win32
  • LabVIEW 9.0 Netscape Plug-in for Win32
  • Shockwave Flash 22.0 r0
  • 5.1.41212.0
  • VLC media player Web Plugin
  • Enables interaction with CDF content.

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0

更多資訊

FredMcD
  • Top 10 Contributor
4306 個解決方法 60441 個答案

有幫助的回覆

Separate Issue; Your System Details shows;

Installed Plug-ins

LabVIEW 2010 Netscape Plug-in for Win32 LabVIEW 2011 Netscape Plug-in for Win32 LabVIEW 2012 Netscape Plug-in for Win32 LabVIEW 2013 Netscape Plug-in for Win32 LabVIEW 2014 Netscape Plug-in for Win32 LabVIEW 2015 Netscape Plug-in for Win32

LabVIEW 8.2 Netscape Plug-in for Win32 LabVIEW 8.5 Netscape Plug-in for Win32 LabVIEW 8.6 Netscape Plug-in for Win32 LabVIEW 9.0 Netscape Plug-in for Win32
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Separate Issue; Your System Details shows; Installed Plug-ins LabVIEW 2010 Netscape Plug-in for Win32 LabVIEW 2011 Netscape Plug-in for Win32 LabVIEW 2012 Netscape Plug-in for Win32 LabVIEW 2013 Netscape Plug-in for Win32 LabVIEW 2014 Netscape Plug-in for Win32 LabVIEW 2015 Netscape Plug-in for Win32 LabVIEW 8.2 Netscape Plug-in for Win32 LabVIEW 8.5 Netscape Plug-in for Win32 LabVIEW 8.6 Netscape Plug-in for Win32 LabVIEW 9.0 Netscape Plug-in for Win32 <br>Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

提出問題者

Thank you for your response. To identify this as a possible cause for the time delay in password reset emails, I switched from my work desktop (which has the LabView plugins) to my personal laptop, which does not have LabView.

The LabView plugins definitely make no difference, as I get the same email delay with my personal laptop.

Thank you for your response. To identify this as a possible cause for the time delay in password reset emails, I switched from my work desktop (which has the LabView plugins) to my personal laptop, which does not have LabView. The LabView plugins definitely make no difference, as I get the same email delay with my personal laptop.
FredMcD
  • Top 10 Contributor
4306 個解決方法 60441 個答案

Contact your e-mail provider and talk to them.

The next time you call for a reset; Open your inbox and look for the message. If it is not there, close the browser. Wait 5 minutes, then open the inbox again. Repeat.

Contact your e-mail provider and talk to them. The next time you call for a reset; Open your inbox and look for the message. If it is not there, close the browser. Wait 5 minutes, then open the inbox again. Repeat.