搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

I've repeatedly download Firefox 47.0 for mac, but every time I restart my browser it fails to install and I'm stuck with 37.0.1

  • 4 回覆
  • 1 有這個問題
  • 200 次檢視
  • 最近回覆由 ideato

more options

Even after downloading 47.0 multiple times for my macbook pro it fails to install upon restarting my browser. There is no fail message, simply one telling me I need to upgrade!

被選擇的解決方法

Hello to all, please try the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

thank you

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Are you using the update stub, or using the full installer? Download Firefox For All languages And Systems {web link}

more options
more options

FredMcD said

Are you using the update stub, or using the full installer?

This is a Mac OSX user and not on Windows. There is no Firefox installers for Mac OSX and Linux from Mozilla.

more options

選擇的解決方法

Hello to all, please try the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

thank you