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技術支援討論區

Firefox crashes

已張貼

B"H

My Firefox crashes on a page from my personal website: http://www.doviddebresser.info/Collection.php?letter=g

These pages show a large amount of small images. The strange thing is that only the letter "g" crashes, and "g" is by far not the page with the largest amount of images (that would be "s").

Another strange thing is that Firefox crashes right away when I try to open the page, not after beginning to open the page, as usually happens when there are too many images on the page, that the crash occurs after Firefox already shows a few hundred images.

I have the latest Firefox version: 46.0.1. Windows 7 with more or less the latest updates. The problem also occurs in safe mode. The problem does not occur using Internet Explorer. I have a few add-ons, like dictionaries, but nothing special. Java is also updated. I also have the Adblock plus extension, but it is de-activated on my userpage.

B"H My Firefox crashes on a page from my personal website: http://www.doviddebresser.info/Collection.php?letter=g These pages show a large amount of small images. The strange thing is that only the letter "g" crashes, and "g" is by far not the page with the largest amount of images (that would be "s"). Another strange thing is that Firefox crashes right away when I try to open the page, not after beginning to open the page, as usually happens when there are too many images on the page, that the crash occurs after Firefox already shows a few hundred images. I have the latest Firefox version: 46.0.1. Windows 7 with more or less the latest updates. The problem also occurs in safe mode. The problem does not occur using Internet Explorer. I have a few add-ons, like dictionaries, but nothing special. Java is also updated. I also have the Adblock plus extension, but it is de-activated on my userpage.

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 15.16.20039
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.71.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 21.0 r0
  • iTunes Detector Plug-in

應用程式

  • Firefox 46.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; rv:46.0) Gecko/20100101 Firefox/46.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/46.0.1/WINNT/en-US/

擴充套件

  • Adblock Plus 2.7.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Firefox Hello 1.2.6 (loop@mozilla.org)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0 (firefox@getpocket.com)
  • Video AdBlock for Firefox 1.2 ({a00bef25-f21a-4539-adbb-b179b29e2b92})
  • Avast Online Security 10.3.3.44 (wrc@avast.com) (Inactive)
  • Avast SafePrice 10.3.5.39 (sp@avast.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0402
  • adapterDeviceID2:
  • adapterDrivers: igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 8-4-2015
  • driverDate2:
  • driverVersion: 10.18.14.4264
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4310 個解決方法 60530 個答案

WARNING ! ! ! I also crashed when I accessed that page.

bp-dd334a91-dd4c-4ba8-a102-419482160531

Signature: skia::ConvolveHorizontally_SSE2

flvsniff.dll = Free Download Manager

FdmBhSniffDllProxy.dll = Free Download Manager

fdmumsp.dll = Free Download Manager

IPSEng32.dll = Symantec Intrusion Detection

This is for Sumo's Related Bugs 1239392 RESOLVED FIXED Accessing to a ico with img tag and height attribute, crash tab (e10s) or browser

1237171 VERIFIED FIXED crash in skia::ConvolveHorizontally_SSE2 when open certain icon images

'''WARNING ! ! !''' I also crashed when I accessed that page. bp-dd334a91-dd4c-4ba8-a102-419482160531 Signature: skia::ConvolveHorizontally_SSE2 flvsniff.dll = Free Download Manager FdmBhSniffDllProxy.dll = Free Download Manager fdmumsp.dll = Free Download Manager IPSEng32.dll = Symantec Intrusion Detection This is for Sumo's Related Bugs 1239392 RESOLVED FIXED Accessing to a ico with img tag and height attribute, crash tab (e10s) or browser 1237171 VERIFIED FIXED crash in skia::ConvolveHorizontally_SSE2 when open certain icon images
FredMcD
  • Top 10 Contributor
4310 個解決方法 60530 個答案

Crashed in Safe Mode; bp-8841f7da-fe0e-4594-97ce-f007f2160531

Signature: skia::ConvolveHorizontally_SSE2

Report is the same as above.

Note: Page opens properly using Win IE.

Crashed in Safe Mode; bp-8841f7da-fe0e-4594-97ce-f007f2160531 Signature: skia::ConvolveHorizontally_SSE2 Report is the same as above. '''Note:''' Page opens properly using Win IE.

由 FredMcD 於 修改

FredMcD
  • Top 10 Contributor
4310 個解決方法 60530 個答案

I was checking the links for the icons. Here are the first few;

http://g.etfv.co/ = This page can’t be displayed

http://g.virbcdn.com/ = This site is not available

http://g4tv.com/ = okay

http://gaforensics.com/ = Not Working

http://gamedev.stackexchange.com/ = okay

http://gameknot.com/ = okay

I was checking the links for the icons. Here are the first few; http://g.etfv.co/ = This page can’t be displayed http://g.virbcdn.com/ = This site is not available http://g4tv.com/ = okay http://gaforensics.com/ = Not Working http://gamedev.stackexchange.com/ = okay http://gameknot.com/ = okay

提出問題者

B"H

Dear Fred

First of all, thank you for trying to solve this issue, which is preventing one of my website pages to display.

As you have guessed by now, the site is a collection of icons from websites. Naturally, some sites are not active any more.

As far as I understand, the existence in the page of a link to a non-existing website, is not a reason for Firefox to crash. Would you agree?

Sincerely, Dovid.

B"H Dear Fred First of all, thank you for trying to solve this issue, which is preventing one of my website pages to display. As you have guessed by now, the site is a collection of icons from websites. Naturally, some sites are not active any more. As far as I understand, the existence in the page of a link to a non-existing website, is not a reason for Firefox to crash. Would you agree? Sincerely, Dovid.
FredMcD
  • Top 10 Contributor
4310 個解決方法 60530 個答案

I would agree. That is why I called for help.

I would agree. That is why I called for help.
FredMcD
  • Top 10 Contributor
4310 個解決方法 60530 個答案

Because no one has responded, I filed a bug report;

Bug 1277741 - Bad Icons Cause Firefox To Crash | Win IE not affected https://bugzilla.mozilla.org/show_bug.cgi?id=1277741 Please do not comment in bug reports.

Because no one has responded, I filed a bug report; Bug 1277741 - Bad Icons Cause Firefox To Crash | Win IE not affected https://bugzilla.mozilla.org/show_bug.cgi?id=1277741 Please do not comment in bug reports.
jscher2000
  • Top 10 Contributor
8838 個解決方法 72234 個答案

Possibly related bug that was only partially fixed before...

https://bugzilla.mozilla.org/show_bug.cgi?id=1237171 - note: We really need a general solution to the ICO-size-doesn't-match-BMP-size problem; it's come up in several bugs now. But I don't know what that solution is, so in the meantime I'm doing a simple work-around that fixes the regression introduced by bug 1204394.

So this seems to be a known issue, but having a new bug might help.

Possibly related bug that was only partially fixed before... https://bugzilla.mozilla.org/show_bug.cgi?id=1237171 - note: ''We really need a general solution to the ICO-size-doesn't-match-BMP-size problem; it's come up in several bugs now. But I don't know what that solution is, so in the meantime I'm doing a simple work-around that fixes the regression introduced by bug 1204394.'' So this seems to be a known issue, but having a new bug might help.