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Hello

Suddenly last two weeks, Firefox always crashes but not it stopped little bit at the same time i noticed that when i open a website which i saved its login .. it should be auto login but at the moment i need to put the username then Firefox fill the password by itself

so the problem is Firefox doesn't do auto login anymore .. i don't know why the privacy setting for History is ( Remember history )

I dont think because of the website because this problem is happening with me with all websites that i always visit

Hello Suddenly last two weeks, Firefox always crashes but not it stopped little bit at the same time i noticed that when i open a website which i saved its login .. it should be auto login but at the moment i need to put the username then Firefox fill the password by itself so the problem is Firefox doesn't do auto login anymore .. i don't know why the privacy setting for History is ( Remember history ) I dont think because of the website because this problem is happening with me with all websites that i always visit

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 21.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:46.0) Gecko/20100101 Firefox/46.0

更多資訊

FredMcD
  • Top 10 Contributor
4258 個解決方法 59623 個答案

Let's work on the crashes first.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
Let's work on the crashes first. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]

提出問題者

FredMcD said

Let's work on the crashes first. In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them. The crash report is several pages of data. We need the report numbers to see the whole report. Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
aboutcrashesFx29

Ok good

How do i know if its the most resent ? anyway ill copy all the reports it shows

Here it is :


bp-f1f00185-647e-4333-bc23-3d26c2160524 5/25/2016 12:24 AM bp-1abf7d74-7359-40b4-bfab-832352160524 5/25/2016 12:24 AM bp-37718030-9a46-4ff3-804e-a9fda2160521 5/21/2016 8:18 PM bp-5bf1e967-5d07-4c15-b4b6-d09bb2160514 5/14/2016 9:04 PM bp-400f2dba-efaf-401d-90ff-2df532160509 5/9/2016 7:10 PM bp-8bd29c68-45ed-4639-bb35-06aca2160419 4/19/2016 3:18 PM bp-360802cf-9025-4a2e-aef6-1df1d2160404 4/5/2016 12:39 AM

''FredMcD [[#answer-880357|said]]'' <blockquote> Let's work on the crashes first. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]] </blockquote> Ok good How do i know if its the most resent ? anyway ill copy all the reports it shows Here it is : bp-f1f00185-647e-4333-bc23-3d26c2160524 5/25/2016 12:24 AM bp-1abf7d74-7359-40b4-bfab-832352160524 5/25/2016 12:24 AM bp-37718030-9a46-4ff3-804e-a9fda2160521 5/21/2016 8:18 PM bp-5bf1e967-5d07-4c15-b4b6-d09bb2160514 5/14/2016 9:04 PM bp-400f2dba-efaf-401d-90ff-2df532160509 5/9/2016 7:10 PM bp-8bd29c68-45ed-4639-bb35-06aca2160419 4/19/2016 3:18 PM bp-360802cf-9025-4a2e-aef6-1df1d2160404 4/5/2016 12:39 AM
FredMcD
  • Top 10 Contributor
4258 個解決方法 59623 個答案

How do I know if its the most resent ?

The reports are sorted last on top. Also, they have their dates shown.


Signature OOM | small

Total Virtual Memory 4294836224 Available Virtual Memory 228261888 System Memory Use Percentage 72 Available Page File 3117572096 Available Physical Memory 1137074176 OOM Allocation Size 198

Attention sumo's there are 40 related bug reports Many about OOM (Out Of Memory)

keyscramblerIE.dll = KeyScrambler = QFX Software Corporation


Disable / update the above


''How do I know if its the most resent ?'' The reports are sorted last on top. Also, they have their dates shown. -------------- Signature OOM | small Total Virtual Memory 4294836224 Available Virtual Memory 228261888 System Memory Use Percentage '''72''' Available Page File 3117572096 Available Physical Memory 1137074176 OOM Allocation Size 198 Attention sumo's there are 40 related bug reports Many about OOM (Out Of Memory) keyscramblerIE.dll = KeyScrambler = QFX Software Corporation ------------- Disable / update the above ---------
cor-el
  • Top 10 Contributor
  • Moderator
17534 個解決方法 158559 個答案

You can check for issues caused by plugins.

  • set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools > Add-ons > Plugins)
  • plugins are not affected by Firefox Safe Mode

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

You can check for issues caused by plugins. *set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools > Add-ons > Plugins) *plugins are not affected by Firefox Safe Mode ---- Do a malware check with several malware scanning programs on the Windows computer. *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

提出問題者

FredMcD said

How do I know if its the most resent ? The reports are sorted last on top. Also, they have their dates shown.

Signature OOM | small

Total Virtual Memory 4294836224 Available Virtual Memory 228261888 System Memory Use Percentage 72 Available Page File 3117572096 Available Physical Memory 1137074176 OOM Allocation Size 198

Attention sumo's there are 40 related bug reports Many about OOM (Out Of Memory)

keyscramblerIE.dll = KeyScrambler = QFX Software Corporation


Disable / update the above


sorry i dont get it ?

disable/update what ?

''FredMcD [[#answer-880495|said]]'' <blockquote> ''How do I know if its the most resent ?'' The reports are sorted last on top. Also, they have their dates shown. -------------- Signature OOM | small Total Virtual Memory 4294836224 Available Virtual Memory 228261888 System Memory Use Percentage '''72''' Available Page File 3117572096 Available Physical Memory 1137074176 OOM Allocation Size 198 Attention sumo's there are 40 related bug reports Many about OOM (Out Of Memory) keyscramblerIE.dll = KeyScrambler = QFX Software Corporation ------------- Disable / update the above --------- </blockquote> sorry i dont get it ? disable/update what ?

提出問題者

cor-el said

You can check for issues caused by plugins.
  • set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools > Add-ons > Plugins)
  • plugins are not affected by Firefox Safe Mode

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Ok i only see 3 plugins

and only Shockwave Flash i can make it " Ask to Activate "

''cor-el [[#answer-880503|said]]'' <blockquote> You can check for issues caused by plugins. *set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools > Add-ons > Plugins) *plugins are not affected by Firefox Safe Mode ---- Do a malware check with several malware scanning programs on the Windows computer. *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked </blockquote> Ok i only see 3 plugins and only Shockwave Flash i can make it " Ask to Activate "
FredMcD
  • Top 10 Contributor
4258 個解決方法 59623 個答案

Puree said

disable/update what ?

KeyScrambler

''Puree [[#answer-880613|said]]'' <blockquote> disable/update what ? </blockquote> KeyScrambler

提出問題者

FredMcD said

Puree said
disable/update what ?

KeyScrambler

its the latest update

so do you think the problem came out of this program ?

''FredMcD [[#answer-880663|said]]'' <blockquote> ''Puree [[#answer-880613|said]]'' <blockquote> disable/update what ? </blockquote> KeyScrambler </blockquote> its the latest update so do you think the problem came out of this program ?
FredMcD
  • Top 10 Contributor
4258 個解決方法 59623 個答案

Disable it and find out.

Disable it and find out.
LeroyPakade 0 個解決方法 1 個答案

I have the same problem but only after a number of login's i get an error but not a crash , It works in IE and Chrome

I have the same problem but only after a number of login's i get an error but not a crash , It works in IE and Chrome
FredMcD
  • Top 10 Contributor
4258 個解決方法 59623 個答案

LeroyPakade Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.

'''LeroyPakade''' Please go to the top of any '''support.mozilla.org''' web page and use the '''Ask A Question link; https://support.mozilla.org/en-US/questions/new''' This will let us look at your system details. '''No Personal Information Is Collected.'''