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技術支援討論區

Facebook will not load issues

已張貼

On the two PC's that I have upgrade to Windows 10, both will not load Facebook . Both Firefox installations are fresh today on both, yet one was working fine until today. I have included a screenshot of what I see instead of Facebook.

On the two PC's that I have upgrade to Windows 10, both will not load Facebook . Both Firefox installations are fresh today on both, yet one was working fine until today. I have included a screenshot of what I see instead of Facebook.

被選擇的解決方法

hi MrFraggle, unfortunately that will be caused by a fault in kaspersky security software on your device which meddles with your connections. in order to fix this go to kaspersky Settings > Additional > Network > Traffic Processing and uncheck the "Inject script" setting. in addition, disable the scanning of secure connections like it's described at https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky and reboot your system afterwards.

https://forum.kaspersky.com/index.php?showtopic=351027

從原來的回覆中察看解決方案 1

額外的系統細節

已安裝的外掛程式

  • Foxit Reader Plug-In For Firefox and Netscape
  • GEPlugin
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.91.2 for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Picasa plugin
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.3.183
  • 5.1.41212.0
  • VLC media player Web Plugin

應用程式

  • Firefox 46.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 10.0; rv:46.0) Gecko/20100101 Firefox/46.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/46.0.1/WINNT/en-US/

擴充套件

  • Classic Theme Restorer 1.5.1 (ClassicThemeRestorer@ArisT2Noia4dev)
  • FEBE 8.9.2 ({4BBDD651-70CF-4821-84F8-2B918CF89CA3})
  • Firefox Hello 1.2.6 (loop@mozilla.org)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0 (firefox@getpocket.com)
  • RoboForm Toolbar 7.9.18.0 ({22119944-ED35-4ab1-910B-E619EA06A115})

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: NVIDIA GeForce GT 620
  • adapterDescription2:
  • adapterDeviceID: 0x0f01
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 300
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.0
  • driverDate: 8-7-2015
  • driverDate2:
  • driverVersion: 10.18.13.5382
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 620 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
philipp
  • Top 25 Contributor
  • Moderator
5315 個解決方法 23468 個答案

選擇的解決方法

hi MrFraggle, unfortunately that will be caused by a fault in kaspersky security software on your device which meddles with your connections. in order to fix this go to kaspersky Settings > Additional > Network > Traffic Processing and uncheck the "Inject script" setting. in addition, disable the scanning of secure connections like it's described at https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky and reboot your system afterwards.

https://forum.kaspersky.com/index.php?showtopic=351027

hi MrFraggle, unfortunately that will be caused by a fault in kaspersky security software on your device which meddles with your connections. in order to fix this go to kaspersky ''Settings > Additional > Network > Traffic Processing'' and uncheck the "Inject script" setting. in addition, disable the scanning of secure connections like it's described at https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky and reboot your system afterwards. https://forum.kaspersky.com/index.php?showtopic=351027

提出問題者

You sir are a genius. lol. T That has sorted it.

You sir are a genius. lol. T That has sorted it.