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Facebook is displaying gibberish, all other sites work, it works on other browsers, seems new to v.46

  • 4 回覆
  • 16 有這個問題
  • 1781 次檢視
  • 最近回覆由 James

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Facebook is displaying gibberish, see screen shot. All other web pages work. It worked normally a couple of times today, but then went back to gibberish when I reload or revisit the page. I have cleared the cashe, removed facebook's cookie (this will bring me to the login page, but when I login it's just the gibberish). I tried refreshing firefox from the support page. This problem started 24 hours ago, and has never happened before with any site.

被選擇的解決方法

hi TahoeMike, unfortunately that will be caused by a fault in kaspersky security software on your device which meddles with your connections. in order to fix this go to kaspersky Settings > Additional > Network > Traffic Processing and uncheck the "Inject script" setting. in addition, disable the scanning of secure connections like it's described at https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky and reboot your system afterwards.

https://forum.kaspersky.com/index.php?showtopic=351027

從原來的回覆中察看解決方案 👍 5

所有回覆 (4)

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Opps, image didn't post the first time

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選擇的解決方法

hi TahoeMike, unfortunately that will be caused by a fault in kaspersky security software on your device which meddles with your connections. in order to fix this go to kaspersky Settings > Additional > Network > Traffic Processing and uncheck the "Inject script" setting. in addition, disable the scanning of secure connections like it's described at https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky and reboot your system afterwards.

https://forum.kaspersky.com/index.php?showtopic=351027

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This seems to have worked. Thank you very much, I was losing my mind.

I'm not sure why it suddenly changed behavior, but from what I saw on the Kaspersky forum link you provided this seems to be associated with the newest update, and they are working on it.

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Facebook made the change a couple days ago and Firefox 44.0 and newer Releases handles the change fine. Kaspersky however has not been made to work properly with this yet.