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Firefox crashes

已張貼

I've been trying to start up firefox and it keeps crashing. Safe mode never worked either.

Crash ID: bp-39f88261-4183-48f7-a553-f5c542160508

I've been trying to start up firefox and it keeps crashing. Safe mode never worked either. Crash ID: bp-39f88261-4183-48f7-a553-f5c542160508

被選擇的解決方法

Product Firefox Version 46.0.1 Build ID 20160502172042 Release Channel release OS OS X 10.11 OS Version 10.11.4 15E65

Signature: mmhk@0xd8e5

mmhk = unknown

libsystem_kernel.dylib =  ? Word for Mac

libdyld.dylib = unknown

libdispatch.dylib =  ? Word for Mac

libsystem_pthread.dylib =  ? Word for Mac

libobjc.A.dylib =  ? Word for Mac

libsystem_malloc.dylib = unknown Mac ?

This is for Sumo's Related Bugs 1262787 NEW --- OS X startup crash in mmhk@0xd8e5 in Firefox 46 (with Premier Opinion malware)


Malware is a possibility.

Mac Malware Scanners https://discussions.apple.com/message/29938930#29938930

You can also try https://www.malwarebytes.org/antimalware/mac/index.html

從原來的回覆中察看解決方案 1

額外的系統細節

應用程式

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.111 Safari/537.36

更多資訊

FredMcD
  • Top 10 Contributor
4259 個解決方法 59628 個答案

選擇的解決方法

Product Firefox Version 46.0.1 Build ID 20160502172042 Release Channel release OS OS X 10.11 OS Version 10.11.4 15E65

Signature: mmhk@0xd8e5

mmhk = unknown

libsystem_kernel.dylib =  ? Word for Mac

libdyld.dylib = unknown

libdispatch.dylib =  ? Word for Mac

libsystem_pthread.dylib =  ? Word for Mac

libobjc.A.dylib =  ? Word for Mac

libsystem_malloc.dylib = unknown Mac ?

This is for Sumo's Related Bugs 1262787 NEW --- OS X startup crash in mmhk@0xd8e5 in Firefox 46 (with Premier Opinion malware)


Malware is a possibility.

Mac Malware Scanners https://discussions.apple.com/message/29938930#29938930

You can also try https://www.malwarebytes.org/antimalware/mac/index.html

Product Firefox Version 46.0.1 Build ID 20160502172042 Release Channel release OS OS X 10.11 OS Version 10.11.4 15E65 Signature: mmhk@0xd8e5 mmhk = unknown libsystem_kernel.dylib = ? Word for Mac libdyld.dylib = unknown libdispatch.dylib = ? Word for Mac libsystem_pthread.dylib = ? Word for Mac libobjc.A.dylib = ? Word for Mac libsystem_malloc.dylib = unknown Mac ? This is for Sumo's Related Bugs 1262787 NEW --- OS X startup crash in mmhk@0xd8e5 in Firefox 46 (with Premier Opinion malware) -------------- Malware is a possibility. Mac Malware Scanners https://discussions.apple.com/message/29938930#29938930 You can also try https://www.malwarebytes.org/antimalware/mac/index.html

提出問題者

I tried the second solution you suggested and it worked like a charm! Thank you very much!!!

I tried the second solution you suggested and it worked like a charm! Thank you very much!!!
FredMcD
  • Top 10 Contributor
4259 個解決方法 59628 個答案

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.