搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Why woun`t firefox work since the Windows Professional 10 updated ( more than a week), only in Safe mode?

  • 6 回覆
  • 4 有這個問題
  • 33 次檢視
  • 最近回覆由 Wonderer5080

more options

I have no details, because before the update version of professional win 10, firefox worked great, but since the updated version has been installed, it works ONLY on Safe mode, when I try to open ANY page without safe mode, it just woun`t open anything or acctualy do anything... why?

I have no details, because before the update version of professional win 10, firefox worked great, but since the updated version has been installed, it works ONLY on Safe mode, when I try to open ANY page without safe mode, it just woun`t open anything or acctualy do anything... why?

被選擇的解決方法

Hi, since your extensions are disabled I assume you are using Safe Mode now.

The first thing to try is, in normal mode, disable all your Add-ons, and if it works, enable them one by one until you find the culprit. Also disable any theme you may have - Add-ons Manager (Ctrl+Shift+A) > Extensions/Appearance. You can also try turning off Hardware Acceleration.

More: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

從原來的回覆中察看解決方案 👍 1

所有回覆 (6)

more options

選擇的解決方法

Hi, since your extensions are disabled I assume you are using Safe Mode now.

The first thing to try is, in normal mode, disable all your Add-ons, and if it works, enable them one by one until you find the culprit. Also disable any theme you may have - Add-ons Manager (Ctrl+Shift+A) > Extensions/Appearance. You can also try turning off Hardware Acceleration.

More: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Scribe, thank you, it helped - one extension was at fault, after it updated it caused the browser not to open anything... now it works, so, thank you again, Scribe

由 Wonderer5080 於 修改

more options

To help others with the same problem, what add-on cause the problem?

more options

Note that your System Detail list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts. The user.js file will only be present if you or other software has created this file and normally won't be present.

You can check its content with a plain text editor (right-click: "Open with"; do not double-click). The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

You can delete the user.js file if you didn't create this file yourself.

You can use this button to go to the current Firefox profile folder:

See also:

more options

FredMcD said

To help others with the same problem, what add-on cause the problem?

Block Site was the add-on that caused problems

more options

cor-el said

Note that your System Detail list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts. The user.js file will only be present if you or other software has created this file and normally won't be present. You can check its content with a plain text editor (right-click: "Open with"; do not double-click). The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session. You can delete the user.js file if you didn't create this file yourself. You can use this button to go to the current Firefox profile folder: See also:

I didn`t create any preference, so thank you for telling me about it, I deleted it.