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技術支援討論區

Firefox crashes

已張貼

bp-a55cd5ee-ce78-4f05-a3e9-b3efa2160507 al iniciar firefox se crashea, preciono reiniciar firefox y se buelve a crashear hasta que lo abro en modo seguro.

bp-a55cd5ee-ce78-4f05-a3e9-b3efa2160507 al iniciar firefox se crashea, preciono reiniciar firefox y se buelve a crashear hasta que lo abro en modo seguro.

被選擇的解決方法

I am sorry since I'm not fluent in Your native language,so I am using a common language to answer this ,hope you are good with it (en-US) .

Well the crash shows this happens due to iCloud extension . A bug was filed way back on ff 35 on this and it seems it still present : https://bugzilla.mozilla.org/show_bug.cgi?id=1097138

First shot: Disable it and open firefox in safe mode Safe Mode and see whether it works or not. Edit 1: Desactivarlo y abrir Firefox en modo seguro Safe Mode y ver si funciona o no .


Another shot : Uninstall it from Menu > addons > Extension ,and then open firefox . Edit 2: [Desinstalarlo de Menú> complementos > Extensión y abra Firefox ]

One of question already mentioned this : https://support.mozilla.org/en-US/questions/1063944

PS: I have tried to translate en-US into your native language using google translator which i am not much sure about accuracy ,so please don't mind .

從原來的回覆中察看解決方案 1

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.66.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 21.0 r0
  • iTunes Detector Plug-in

應用程式

  • Firefox 46.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/46.0.1/WINNT/es-MX/

擴充套件

  • Firefox Hello 1.2.6 (loop@mozilla.org)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0 (firefox@getpocket.com)
  • Customize about:newtab 1.3.0 (customizenewtab@alejandrobrizuela.com.ar) (Inactive)
  • Firefox Application Reputation lookups 20160106.01 (firefox-hotfix@mozilla.org) (Inactive)
  • Marcadores de iCloud 1.4.22 (firefoxdav@icloud.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0156
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 397717aa
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 10.0.10586.0
  • driverDate: 8-17-2015
  • driverDate2:
  • driverVersion: 10.18.10.4276
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webglRendererMessage: [u'']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
Chandan_Baba 35 個解決方法 369 個答案

選擇的解決方法

I am sorry since I'm not fluent in Your native language,so I am using a common language to answer this ,hope you are good with it (en-US) .

Well the crash shows this happens due to iCloud extension . A bug was filed way back on ff 35 on this and it seems it still present : https://bugzilla.mozilla.org/show_bug.cgi?id=1097138

First shot: Disable it and open firefox in safe mode Safe Mode and see whether it works or not. Edit 1: Desactivarlo y abrir Firefox en modo seguro Safe Mode y ver si funciona o no .


Another shot : Uninstall it from Menu > addons > Extension ,and then open firefox . Edit 2: [Desinstalarlo de Menú> complementos > Extensión y abra Firefox ]

One of question already mentioned this : https://support.mozilla.org/en-US/questions/1063944

PS: I have tried to translate en-US into your native language using google translator which i am not much sure about accuracy ,so please don't mind .

I am sorry since I'm not fluent in Your native language,so I am using a common language to answer this ,hope you are good with it (en-US) . Well the crash shows this happens due to iCloud extension . A bug was filed way back on ff 35 on this and it seems it still present : https://bugzilla.mozilla.org/show_bug.cgi?id=1097138 First shot: Disable it and open firefox in safe mode [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Safe Mode] and see whether it works or not. Edit 1: Desactivarlo y abrir Firefox en modo seguro [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Safe Mode] y ver si funciona o no . Another shot : Uninstall it from Menu > addons > Extension ,and then open firefox . Edit 2: [Desinstalarlo de Menú> complementos > Extensión y abra Firefox ] One of question already mentioned this : https://support.mozilla.org/en-US/questions/1063944 PS: I have tried to translate en-US into your native language using google translator which i am not much sure about accuracy ,so please don't mind .

由 Chandan_Baba 於 修改