Firefox crashes 的最新解答https://support.mozilla.org/zh-TW/questions/11217592016-05-13T20:44:59-07:00Security Issue: Update your Adobe Reader Version 2015.016.20039
Note: Other Software is offered in t2016-05-13T20:44:59-07:00fredmcd-hotmailhttps://support.mozilla.org/zh-TW/questions/1121759#answer-876621<p>Security Issue: Update your <strong><a href="http://get.adobe.com/reader/" rel="nofollow">Adobe Reader Version 2015.016.20039</a></strong>
<strong>Note: Other Software</strong> is offered in the download.
</p>We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps2016-05-13T20:02:11-07:00mstankehttps://support.mozilla.org/zh-TW/questions/1121759#answer-876589<p>We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
</p><p><strong>The crash report is several pages of data.</strong>
<strong>We need the report numbers to see the whole report.</strong>
</p>
<ol><li>Enter <em>about:crashes</em> in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
</li><li>Copy the <strong>5</strong> most recent Report IDs that start with <strong>bp-</strong> and then go back to your forum question and paste those IDs into the "Post a Reply" box.
</li></ol>
<p><strong> Note:</strong> If a recent Report ID does not start with <strong>bp-</strong> click on it to submit the report.
</p><p>(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
</p>
<dl><dt><img class="wiki-image frameless" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2014-06-04-07-10-50-73db6f.png" alt="aboutcrashesFx29" width="500">
</dt></dl>
<p>Thank you for your help!
</p><p>More information and further troubleshooting steps can be found in the <a href="/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting" rel="nofollow">Troubleshoot Firefox crashes (closing or quitting unexpectedly)</a> article.
</p>