X
點擊此處開啟此網站的行動版。

技術支援討論區

On some sites I get message: Video format or MIME type is not supported

已張貼

First I am using Firefox version 46.0.1. Windows 10. The video I am trying to watch is located here: http://m.cwtv.com/thecw/chroniclesofcisco/?play=18a5471f-f6d9-4727-954b-b5df55bca8d0

Here is a pic of the screen: As you can see the image of the video is there, but it won't play

First I am using Firefox version 46.0.1. Windows 10. The video I am trying to watch is located here: http://m.cwtv.com/thecw/chroniclesofcisco/?play=18a5471f-f6d9-4727-954b-b5df55bca8d0 Here is a pic of the screen: As you can see the image of the video is there, but it won't play
附加的畫面擷圖

被選擇的解決方法

This is a problem with the HTML5 media player and not with the Shockwave Flash plugin.

Try to use the Inspector to locate the video element of that player and post a screenshot.

You can right-click and select "Inspect Element" to open the Inspector ("3-bar" menu button or Tools > Web Developer) with this element selected.

You can also check the Web Console ("3-bar" menu button or Tools > Web Developer) for error messages.

從原來的回覆中察看解決方案 0

額外的系統細節

已安裝的外掛程式

  • PlayNow Plugin
  • GEPlugin
  • Google Update
  • HPDetect
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.91.2 for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NPWLPG
  • Picasa plugin
  • Shockwave Flash 16.0 r0
  • Shockwave Flash 21.0 r0
  • 5.1.41212.0
  • VLC media player Web Plugin

應用程式

  • Firefox 46.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/46.0.1/WINNT/en-US/

擴充套件

  • Adblock Plus 2.7.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Ant Video Downloader 2.4.7.41 (anttoolbar@ant.com)
  • Avast Online Security 10.3.3.39 (wrc@avast.com)
  • Firefox Hello 1.2.6 (loop@mozilla.org)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • New Tab Homepage 0.5.2 ({66E978CD-981F-47DF-AC42-E3CF417C1467})
  • Pocket 1.0 (firefox@getpocket.com)
  • UnPlug 2.059 (unplug@compunach)
  • Video DownloadHelper 5.5.0 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • YouTube ALL HTML5 3.0.3 (jid1-qj0w91o64N7Eeg@jetpack)
  • YouTube High Definition 45.1 ({7b1bf0b6-a1b9-42b0-b75d-252036438bdc})
  • Avast SafePrice 10.3.5.39 (sp@avast.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: NVIDIA GeForce GTX 645
  • adapterDescription2:
  • adapterDeviceID: 0x11c4
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 10.0.10586.0
  • driverDate: 8-7-2015
  • driverDate2:
  • driverVersion: 10.18.13.5382
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 645 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否

提出問題者

Oh, forgot some info. I can view the video in Edge as well as IE. Only Firefox will not play it. The thing is I prefer Firefox greatly over the other browsers...so it would be nice if Firefox would work on this and some other websites that seem to have this same problem

Oh, forgot some info. I can view the video in Edge as well as IE. Only Firefox will not play it. The thing is I prefer Firefox greatly over the other browsers...so it would be nice if Firefox would work on this and some other websites that seem to have this same problem
guigs 1072 個解決方法 11697 個答案

Its really weird, I opened up the Wed Developer Tools to right click on the video and "Inspect Element" so that we could get an idea of what the file type was of the video. And it started to play. Are your video plugins up to date? (Also I am on beta 47.0)

Its really weird, I opened up the Wed Developer Tools to right click on the video and "Inspect Element" so that we could get an idea of what the file type was of the video. And it started to play. Are your video plugins up to date? (Also I am on beta 47.0)

提出問題者

not sure what video plugins I should have, but I just noticed the the shockwave flash is telling me to update and says it is known to be vulnerable. However when I hit the button that says update now it takes me to another page that explains why it was blocked but doesn't allow me to update.

Is this the problem? If so where can I update and what is most recent version of shockwave flash?

not sure what video plugins I should have, but I just noticed the the shockwave flash is telling me to update and says it is known to be vulnerable. However when I hit the button that says update now it takes me to another page that explains why it was blocked but doesn't allow me to update. Is this the problem? If so where can I update and what is most recent version of shockwave flash?

提出問題者

shoot sorry....forgot to add the image

shoot sorry....forgot to add the image

提出問題者

oops again...sorry...but further up on that list I have shockwave flah 21.0 and it is installed and no warnings on it...and it is always active...so I guess that is not the problem

oops again...sorry...but further up on that list I have shockwave flah 21.0 and it is installed and no warnings on it...and it is always active...so I guess that is not the problem
cor-el
  • Top 10 Contributor
  • Moderator
17416 個解決方法 157371 個答案

選擇的解決方法

This is a problem with the HTML5 media player and not with the Shockwave Flash plugin.

Try to use the Inspector to locate the video element of that player and post a screenshot.

You can right-click and select "Inspect Element" to open the Inspector ("3-bar" menu button or Tools > Web Developer) with this element selected.

You can also check the Web Console ("3-bar" menu button or Tools > Web Developer) for error messages.

This is a problem with the HTML5 media player and not with the Shockwave Flash plugin. Try to use the Inspector to locate the video element of that player and post a screenshot. You can right-click and select "Inspect Element" to open the Inspector ("3-bar" menu button or Tools > Web Developer) with this element selected. *https://developer.mozilla.org/Tools/Page_Inspector *https://developer.mozilla.org/Tools/Page_Inspector/How_to You can also check the Web Console ("3-bar" menu button or Tools > Web Developer) for error messages. *https://developer.mozilla.org/Tools/Web_Console

提出問題者

okay I can do that and it pulls up a bunch of stuff, but I have no idea what I am looking for once that is open....do you just want a screenshot (or it will likely be two) of all the stuff that comes up?

okay I can do that and it pulls up a bunch of stuff, but I have no idea what I am looking for once that is open....do you just want a screenshot (or it will likely be two) of all the stuff that comes up?

提出問題者

OMG....I figured it out....because you had me do the inspect element thing. I am on a PC not a mobile device. But I kept seeing mobile on the inspect element page, and things like touchscreen and so on. I realized the problem was the page...is for a mobile device. I took the m off the front of the url and it went to a regular page and I can view it fine.

I feel very stupid, but also very relieved. Thanks for all the help, you actually DID help me figure this out, so much thanks to you

OMG....I figured it out....because you had me do the inspect element thing. I am on a PC not a mobile device. But I kept seeing mobile on the inspect element page, and things like touchscreen and so on. I realized the problem was the page...is for a mobile device. I took the m off the front of the url and it went to a regular page and I can view it fine. I feel very stupid, but also very relieved. Thanks for all the help, you actually DID help me figure this out, so much thanks to you