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Amex Safekey not working with Firefox, OK with IE

已張貼

Thanks John 99 for your suggestions.

Thanks, I was on 45.0.1, although i have set auto updates - now on 45.0.2 The problem happened with 3 different merchants, so I think not a problem with their sites, and yes I can access my Amex account using Firefox. So it makes me think it is a one of my settings or pop-up barriers or something.

I'll try again when I next buy something, and if it is still a problem, I'll try in safe mode and delete cookies and cache (although I have auto delete of cookies - maybe that is a problem?) and I recently cleared the cache.

If it is till a problem, I'll post again.

Thanks again.

Thanks John 99 for your suggestions. Thanks, I was on 45.0.1, although i have set auto updates - now on 45.0.2 The problem happened with 3 different merchants, so I think not a problem with their sites, and yes I can access my Amex account using Firefox. So it makes me think it is a one of my settings or pop-up barriers or something. I'll try again when I next buy something, and if it is still a problem, I'll try in safe mode and delete cookies and cache (although I have auto delete of cookies - maybe that is a problem?) and I recently cleared the cache. If it is till a problem, I'll post again. Thanks again.

額外的系統細節

已安裝的外掛程式

  • Foxit Reader Plug-In For Firefox and Netscape
  • GEPlugin
  • Google Update
  • 5.1.41212.0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0

更多資訊

philipp
  • Top 25 Contributor
  • Moderator
5348 個解決方法 23619 個答案

hi philken, please don't open a new thread for the same issue, but follow up with your information in the original thread at https://support.mozilla.org/questions/1118182 - thank you for your understanding!

hi philken, please don't open a new thread for the same issue, but follow up with your information in the original thread at https://support.mozilla.org/questions/1118182 - thank you for your understanding!