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技術支援討論區

Is it normal for ////Mozilla/Firefox/Profiles/ to maintain thousands (4,000+ for each user) of folders ? What is process to 'fix'?

已張貼

The multiple folders, single or double digit hex address folder names, are under a ////Profiles/{random characters}.default folder name. Clearing the cache did not remove. Can they safely be removed manually by removing that xyz123.default user folder?

The multiple folders, single or double digit hex address folder names, are under a ////Profiles/{random characters}.default folder name. Clearing the cache did not remove. Can they safely be removed manually by removing that xyz123.default user folder?

額外的系統細節

已安裝的外掛程式

  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • Citrix Online App Detector Plugin
  • Foxit Reader Plug-In For Firefox and Netscape
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • McAfee MSS+ NPAPI Plugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • BlackBerry WebSL Browser Plug-In
  • RealDownloader Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 21.0 r0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

應用程式

  • Firefox 45.0
  • 使用者代理:Mozilla/5.0 (Windows NT 5.1; rv:45.0) Gecko/20100101 Firefox/45.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/45.0/WINNT/en-US/

擴充套件

  • Adblock Plus 2.7.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Firefox Hello Beta 0.1 (loop@mozilla.org)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • RealDownloader 1.3.0 ({34712C68-7391-4c47-94F3-8F88D49AD632}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Mobile Intel(R) 945 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x27a2
  • adapterDeviceID2:
  • adapterDrivers: igxprd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 30aa103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 2-15-2008
  • driverDate2:
  • driverVersion: 6.14.10.4926
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Failed to create H264 decoder
  • webglRendererMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4247 個解決方法 59408 個答案

MKBUSCPA said

Can they safely be removed manually by removing that xyz123.default user folder?

We can't answer without knowing what those files are. Open your file browser to that folder, and post a screenshot if you can.

Taking a Screen shot; Windows > Start > search box > Snip. Select Snipping Tool.

Save the picture(s) to your desktop. Now look at the Reply box below. Press the button under it that says Browse. Now select the screen shot(s) from the desktop and load them one at a time.

''MKBUSCPA [[#question-1113757|said]]'' <blockquote> Can they safely be removed manually by removing that xyz123.default user folder? </blockquote> We can't answer without knowing what those files are. Open your file browser to that folder, and post a screenshot if you can. Taking a Screen shot; '''Windows > Start >''''' search box '''''> Snip.''' Select '''Snipping Tool.''' Save the picture(s) to your desktop. Now look at the '''Reply''' box below. Press the button under it that says '''Browse.''' Now select the screen shot(s) from the desktop and load them one at a time.

提出問題者

The last column on right is # of folders for this one user. Each user has similar folder counts, up to 4,200. B-t-w: Win XP, GetFolderSize is the program (since Windows isn't this comprehensive)

The last column on right is # of folders for this one user. Each user has similar folder counts, up to 4,200. B-t-w: Win XP, GetFolderSize is the program (since Windows isn't this comprehensive)

由 MKBUSCPA 於 修改

FredMcD
  • Top 10 Contributor
4247 個解決方法 59408 個答案

I've called the big guys to help you. Good luck.

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

I've called the big guys to help you. Good luck. You may have ad / mal-ware. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
cor-el
  • Top 10 Contributor
  • Moderator
17478 個解決方法 157953 個答案

In what location do you find these files?

Is that in the location for the disk cache?

Firefox uses two locations for the Firefox profile folder. Location of the main profile:

  • C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\

Location of the disk cache and other temporary files.

  • C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\

Firefox uses two locations for the Firefox profile folder. Location of the main profile in "AppData\Roaming".

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

Location of the disk cache and other temporary files in "AppData\Local".

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
In what location do you find these files? Is that in the location for the disk cache? Firefox uses two locations for the Firefox profile folder. Location of the main profile: *C:\Documents and Settings\&lt;user&gt;\Application Data\Mozilla\Firefox\Profiles\&lt;profile&gt;\ Location of the disk cache and other temporary files. *C:\Documents and Settings\&lt;user&gt;\Local Settings\Application Data\Mozilla\Firefox\Profiles\&lt;profile&gt;\ Firefox uses two locations for the Firefox profile folder. Location of the main profile in "AppData\Roaming". *C:\Users\&lt;user&gt;\AppData\Roaming\Mozilla\Firefox\Profiles\&lt;profile&gt;\ Location of the disk cache and other temporary files in "AppData\Local". *C:\Users\&lt;user&gt;\AppData\Local\Mozilla\Firefox\Profiles\&lt;profile&gt;\

提出問題者

They are in the :

   C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\ Cache\

There is one profile folder listed there: 60fealla.default , with 2,826 cache folders!

There was another folder with multiple cache files in:

C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\

I deleted both folders, with no apparent problems.

Must be cache files. I will try to learn more about clearing / deleting / purging them.

THANKS!!

They are in the : C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\ Cache\ There is one profile folder listed there: 60fealla.default , with 2,826 cache folders! There was another folder with multiple cache files in: C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\ I deleted both folders, with no apparent problems. Must be cache files. I will try to learn more about clearing / deleting / purging them. THANKS!!
cor-el
  • Top 10 Contributor
  • Moderator
17478 個解決方法 157953 個答案

It is normal that there are a lot of files in the disk cache area. You can see the current usage of the caches on the about:cache page.

What disk space does this content take?

It is normal that there are a lot of files in the disk cache area. You can see the current usage of the caches on the about:cache page. What disk space does this content take?
FredMcD
  • Top 10 Contributor
4247 個解決方法 59408 個答案

Type about:preferences#privacy<enter> in the address bar.

The button next to History, select Use Custom Settings.

Turn off Always use private browsing mode Turn on Remember my browsing and download history At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on Cache and Form And Search History

Type '''about:preferences#privacy'''<enter> in the address bar. The button next to '''History,''' select '''Use Custom Settings'''. Turn off '''Always use private browsing mode''' Turn on '''Remember my browsing and download history''' At the bottom of the page, turn on '''Clear History When Firefox Closes.''' At the far right, press the '''Settings''' button. Turn on '''Cache''' and '''Form And Search History'''