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Firefox download never finishes

  • 3 回覆
  • 1 有這個問題
  • 348 次檢視
  • 最近回覆由 rebecca73

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I have Windows 10 and am using Internet Explorer as my web browser. I have tried several times to install Firefox, but it runs forever and never installs. I've had Firefox on other computers and have never had an issue with the install. Can someone tell me what I need to do?

被選擇的解決方法

hello rebecca, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

從原來的回覆中察看解決方案 👍 1

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選擇的解決方法

hello rebecca, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

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It is possible that security software (anti-virus, firewall) is causing problems. Try to disable security software temporarily to see if that makes a difference.

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rebecca73 said Thank you Philipp! I went to the link you posted and downloaded for just "Windows" and not for the "Windows 64". Downloaded perfectly that time. I appreciate your help because now I have my Firefox back!!