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技術支援討論區

why am I getting a spinning 'goggle chrome' type image. How do I turn off?

已張貼

Everything in the browser window freezes while this spinning "google chrome" image goes on and then stops. How do I turn that off?? I can click outside the browser window and I get the "arrow", but when I mouse over my yahoo mail window it stops and freezes and I get the spinning thing. Like it just did it right now and I couldn't finish typing until it stopped.

Everything in the browser window freezes while this spinning "google chrome" image goes on and then stops. How do I turn that off?? I can click outside the browser window and I get the "arrow", but when I mouse over my yahoo mail window it stops and freezes and I get the spinning thing. Like it just did it right now and I couldn't finish typing until it stopped.

被選擇的解決方法

When you see something like that, it means the program is non-responsive. In other words, locked.

What is the web address where this happens? Are there others also?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

從原來的回覆中察看解決方案 1

額外的系統細節

已安裝的外掛程式

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.13
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Dashlane plugin
  • Provides information about the default web browser
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 20.0 r0
  • 5.1.40728.0

應用程式

  • Firefox 43.0.4
  • 使用者代理:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:43.0) Gecko/20100101 Firefox/43.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/43.0.4/Darwin/en-US/

擴充套件

  • Adblock Plus 2.7 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Add-ons Button 1.1.2 (addons-single@codefisher.org)
  • F.B. Purity - Cleans Up Facebook 14.0.0.3 (fbp-signed@fbpurity.com)
  • TinEye Reverse Image Search 1.2.1 (tineye@ideeinc.com)
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Dashlane 3.0.0.67235 (442718d9-475e-452a-b3e1-fb1ee16b8e9d@dashlane.com) (Inactive)
  • None 8.0.6 (urladvisor@kaspersky.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription:
  • adapterDeviceID: 0x0166
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • failures: [u'[GFX1-]: Failed to allocate a surface due to invalid size Size(-1,-1)']
  • indices: [0]
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No;
  • webglRenderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4314 個解決方法 60568 個答案

選擇的解決方法

When you see something like that, it means the program is non-responsive. In other words, locked.

What is the web address where this happens? Are there others also?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

When you see something like that, it means the program is non-responsive. In other words, locked. What is the web address where this happens? Are there others also? Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. Is the problem still there?

提出問題者

Thank you for pointing me in the right direction. Problem "appears" resolved at this time. If that changes at least I know where to go and try again, or read the other information.

Thank you for pointing me in the right direction. Problem "appears" resolved at this time. If that changes at least I know where to go and try again, or read the other information.
FredMcD
  • Top 10 Contributor
4314 個解決方法 60568 個答案

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.