搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox crashes

  • 2 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 nailbox77

more options

Hello, My firefox web browser keeps crashing about 5 seconds after it opens. The Mozilla crash reporter opens but states that it is unable to submit the report. I will attach the details provided by the crash reporter. The same thing happens when it is opened in safe mode, and a refresh does not fix the problem either. My only recent system update has been a java update which has since been removed. I am running windows xp. I can't find any viruses. I followed one of your help links for the problem and was only able to find a crash report from 2014. This started about 2 weeks ago. I have tried to reinstall firefox with no change. I am unable to do a windows system restore to an old date for some reason.

I have never had this problem before, and I will help in any ways possible to fix the problem.

Thank you in advance for your help, Dave

被選擇的解決方法

hi nailbox77, this is just a guess, but please see if this article applies to your situation: Connectivity or crashing issues after Firefox 43 update

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

選擇的解決方法

hi nailbox77, this is just a guess, but please see if this article applies to your situation: Connectivity or crashing issues after Firefox 43 update

more options

That was the solution !!! Thanks so much for the help !!!

I had forgotten how much internet explorer sucks. Thanks for saving me the suffering :)