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技術支援討論區

How to enable automatic updates?

已張貼

My Firefox won't update automatically anymore. Even if I check on Help --> About Firefox, it runs for a while and then it says it is updated. I have another FF installation on my work laptop, and it correctly picks up updates, this version on pc doesn't.

Please, I have already tried manually updating to the latest firefox a few weeks ago: I am now running version 42 here. Yet, today my work pc got updated to 43.0.2, and this one doesn't.

I would not like to completely remove FF in order not to loose my add-ons, could you please guide me to reinstate normal auto-update feature?

Thanks

My Firefox won't update automatically anymore. Even if I check on Help --> About Firefox, it runs for a while and then it says it is updated. I have another FF installation on my work laptop, and it correctly picks up updates, this version on pc doesn't. Please, I have already tried manually updating to the latest firefox a few weeks ago: I am now running version 42 here. Yet, today my work pc got updated to 43.0.2, and this one doesn't. I would not like to completely remove FF in order not to loose my add-ons, could you please guide me to reinstate normal auto-update feature? Thanks

被選擇的解決方法

Hello everyone, I have solved it!!! Roaming through the options I found this one:

app.update.url.override

which sounded immediately good. Its value was custom, and it was:

http://au4.mozilla.org

Though it seemed legitimate to me, I tried resetting it to standard, and as soon as I did, FF started downloading updates!!!

從原來的回覆中察看解決方案 1

額外的系統細節

已安裝的外掛程式

  • Intel web components updater - Installs and updates the Intel web components
  • ACE Stream Plug-in Version 2.2.5.1-next, Copyright (c) 2012-2014 Innovative Digital Technologies
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • Garmin Communicator Plug-In 4.1.0.0
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.40.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft Lync
  • Pando Web Plugin
  • Photodex Presenter Plugin 7,00,0,3518
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 20.0 r0
  • 5.1.41105.0
  • Unity Player 4.3.5f1
  • VLC media player Web Plugin
  • iTunes Detector Plug-in

應用程式

  • Firefox 42.0
  • 使用者代理:Mozilla/5.0 (Windows NT 6.3; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/42.0/WINNT/it/

擴充套件

  • Adblock Plus 2.7 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Better Gmail 2 1.2.1-signed (bettergmail2@ginatrapani.org)
  • DownThemAll! 2.0.18.1-signed.1-let-fixed ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • Enhanced Steam 7.3 (jid1-YdiFiTEkQgInxA@jetpack)
  • Garmin Communicator 4.1.0.1-signed ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E})
  • Greasemonkey 3.6 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • HdTransform initial.rev40 (jid0-BN7BWJJe8J1FsJ00Q6loA43AvyQ@jetpack)
  • ReloadEvery 28.0.2.1-signed ({888d99e7-e8b5-46a3-851e-1ec45da1e644})
  • Save Session 1.3.1.6.1-signed (savesession@noasobi.net)
  • SQLite Manager 0.8.3.1-signed (SQLiteManager@mrinalkant.blogspot.com)
  • SwiffOut 1.6.0.12.1-signed (swiffout@grownsoftware.com)
  • Troubleshooter 1.1a.1-signed (troubleshooter@mozilla.org)
  • X-notifier 3.5.18 ({37fa1426-b82d-11db-8314-0800200c9a66})

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: NVIDIA GeForce GTX 970
  • adapterDescription2:
  • adapterDeviceID: 0x13c2
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 4095
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.18123
  • driverDate: 12-16-2015
  • driverDate2:
  • driverVersion: 10.18.13.6143
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
Scribe 728 個解決方法 3470 個答案

Hi, please see - Advanced panel - Accessibility, browsing, network, updates, and other advanced settings in Firefox, and look at the Update tab.

That should work, but if you still have a problem with it, try Firefox Safe Mode to see if it goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu , click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!

Hi, please see - [[Advanced panel - Accessibility, browsing, network, updates, and other advanced settings in Firefox]], and look at the Update tab. That should work, but if you still have a problem with it, try Firefox Safe Mode to see if it goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu: * Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''. '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac: Hold the '''option''' key while starting Firefox. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox) When the Firefox Safe Mode window appears, select "Start in Safe Mode". ;[[Image:SafeMode-Fx35]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!

提出問題者

Hello Scribe,

I have checked the update tab, and it is exactly as it is showed in the help page. I can not test the other suggestion because meanwhile I have updated manually once again and I am now on par, HOWEVER:

- In the update tab I suppose I should be able to see the update history clicking the pushbutton; I did, but there was no history (and now I am on FF 43.0.2, so at least I have updated manually once). - If I restart in safe mode, and look for update history, again I do not see any update

I don't know if this can mean that the issue is in the "core" and not on any extension?

Also: if I download FF 42 or older version and re-install on top of FF 43, will it downgrade? I ask because I would like to help testing my issue. Please let me know if downgrading is suitable and might help. Otherwise I am afraid I will be stuck with this problem at next FF update.

Thanks

Hello Scribe, I have checked the update tab, and it is exactly as it is showed in the help page. I can not test the other suggestion because meanwhile I have updated manually once again and I am now on par, HOWEVER: - In the update tab I suppose I should be able to see the update history clicking the pushbutton; I did, but there was no history (and now I am on FF 43.0.2, so at least I have updated manually once). - If I restart in safe mode, and look for update history, again I do not see any update I don't know if this can mean that the issue is in the "core" and not on any extension? Also: if I download FF 42 or older version and re-install on top of FF 43, will it downgrade? I ask because I would like to help testing my issue. Please let me know if downgrading is suitable and might help. Otherwise I am afraid I will be stuck with this problem at next FF update. Thanks

有幫助的回覆

Hello again. I did. I went back to FF 42.0.

I tried checking for updates both starting in normal mode and re-starting in safe mode. It never finds any update. It seems it's not a problem of add-ons

Could you please help?

Hello again. I did. I went back to FF 42.0. I tried checking for updates both starting in normal mode and re-starting in safe mode. It never finds any update. It seems it's not a problem of add-ons Could you please help?
philipp
  • Top 25 Contributor
  • Moderator
5315 個解決方法 23462 個答案

could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

could you go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
FredMcD
  • Top 10 Contributor
4254 個解決方法 59579 個答案

If you have trouble with an upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

If you have trouble with an upgrade, use this link; '''http://www.mozilla.org/en-US/firefox/all/'''

提出問題者

Philipp here they are:

Informazioni di base


Nome: Firefox Versione: 42.0 ID build: 20151029151421 Canale di aggiornamento: release User agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0 Finestre multiprocesso: 0/1 (predefinito: false) Modalità provvisoria: false

Segnalazioni di arresto anomalo degli ultimi 3 giorni


Tutte le segnalazioni di arresto anomalo (incluse 2 in attesa nell’intervallo di tempo indicato)

Philipp here they are: Informazioni di base -------------------- Nome: Firefox Versione: 42.0 ID build: 20151029151421 Canale di aggiornamento: release User agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0 Finestre multiprocesso: 0/1 (predefinito: false) Modalità provvisoria: false Segnalazioni di arresto anomalo degli ultimi 3 giorni ----------------------------------------------------- Tutte le segnalazioni di arresto anomalo (incluse 2 in attesa nell’intervallo di tempo indicato)

提出問題者

Estensioni


Nome: Adblock Plus Versione: 2.7 Attiva: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Nome: Better Gmail 2 Versione: 1.2.1-signed Attiva: true ID: bettergmail2@ginatrapani.org

Nome: DownThemAll! Versione: 2.0.18.1-signed.1-let-fixed Attiva: true ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}

Nome: Garmin Communicator Versione: 4.1.0.1-signed Attiva: true ID: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}

Nome: Greasemonkey Versione: 3.6 Attiva: true ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

Nome: ReloadEvery Versione: 28.0.2.1-signed Attiva: true ID: {888d99e7-e8b5-46a3-851e-1ec45da1e644}

Nome: Save Session Versione: 1.3.1.6.1-signed Attiva: true ID: savesession@noasobi.net

Nome: SQLite Manager Versione: 0.8.3.1-signed Attiva: true ID: SQLiteManager@mrinalkant.blogspot.com

Nome: SwiffOut Versione: 1.6.0.12.1-signed Attiva: true ID: swiffout@grownsoftware.com

Nome: Troubleshooter Versione: 1.1a.1-signed Attiva: true ID: troubleshooter@mozilla.org

Nome: X-notifier Versione: 3.5.18 Attiva: true ID: {37fa1426-b82d-11db-8314-0800200c9a66}

Grafica


Data aggiornamento driver: 12-16-2015 Descrizione scheda grafica: NVIDIA GeForce GTX 970 Direct2D attivo: true DirectWrite attivo: true (6.3.9600.18123) Driver scheda grafica: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Finestre con accelerazione GPU: 1/1 Direct3D 11 (OMTC) GPU #2 attiva: false ID dispositivo: 0x13c2 ID produttore: 0x10de ID sottosistema: 00000000 Panoramica/zoom asincroni (APZ): nessuno Parametri ClearType: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 RAM scheda grafica: 4095 Rendering WebGL: Google Inc. -- ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0) Supporto hardware per decodifica H264: true Versione driver: 10.18.13.6143 windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Estensioni ---------- Nome: Adblock Plus Versione: 2.7 Attiva: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Nome: Better Gmail 2 Versione: 1.2.1-signed Attiva: true ID: bettergmail2@ginatrapani.org Nome: DownThemAll! Versione: 2.0.18.1-signed.1-let-fixed Attiva: true ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8} Nome: Garmin Communicator Versione: 4.1.0.1-signed Attiva: true ID: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E} Nome: Greasemonkey Versione: 3.6 Attiva: true ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781} Nome: ReloadEvery Versione: 28.0.2.1-signed Attiva: true ID: {888d99e7-e8b5-46a3-851e-1ec45da1e644} Nome: Save Session Versione: 1.3.1.6.1-signed Attiva: true ID: savesession@noasobi.net Nome: SQLite Manager Versione: 0.8.3.1-signed Attiva: true ID: SQLiteManager@mrinalkant.blogspot.com Nome: SwiffOut Versione: 1.6.0.12.1-signed Attiva: true ID: swiffout@grownsoftware.com Nome: Troubleshooter Versione: 1.1a.1-signed Attiva: true ID: troubleshooter@mozilla.org Nome: X-notifier Versione: 3.5.18 Attiva: true ID: {37fa1426-b82d-11db-8314-0800200c9a66} Grafica ------- Data aggiornamento driver: 12-16-2015 Descrizione scheda grafica: NVIDIA GeForce GTX 970 Direct2D attivo: true DirectWrite attivo: true (6.3.9600.18123) Driver scheda grafica: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Finestre con accelerazione GPU: 1/1 Direct3D 11 (OMTC) GPU #2 attiva: false ID dispositivo: 0x13c2 ID produttore: 0x10de ID sottosistema: 00000000 Panoramica/zoom asincroni (APZ): nessuno Parametri ClearType: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 RAM scheda grafica: 4095 Rendering WebGL: Google Inc. -- ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0) Supporto hardware per decodifica H264: true Versione driver: 10.18.13.6143 windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

提出問題者

Preferenze importanti modificate


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.folderList: 2 browser.download.importedFromSqlite: true browser.download.manager.closeWhenDone: true browser.history_expire_days.mirror: 180 browser.newtab.url: about:home browser.places.importBookmarksHTML: false browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20151029151421 browser.startup.homepage_override.buildID: 20151029151421 browser.startup.homepage_override.mstone: 42.0 browser.tabs.drawInTitlebar: false browser.tabs.warnOnClose: false dom.apps.reset-permissions: true dom.ipc.plugins.enabled.nphttpwatchproff.dll: false dom.max_script_run_time: 1800 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 42.0 font.internaluseonly.changed: true gfx.blacklist.suggested-driver-version: 257.21 gfx.crash-guard.d3d11layers.appVersion: 43.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x13c2 gfx.crash-guard.d3d11layers.driverVersion: 10.18.13.6143 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 gfx.direct3d.prefer_10_1: true gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x13c2 gfx.driver-init.driverVersion: 10.18.13.6143 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 keyword.URL: http://www.google.com/search?ie=UTF-8&oe=utf-8&q= media.gmp-eme-adobe.abi: x86-msvc media.gmp-eme-adobe.lastUpdate: 1450892683 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.lastUpdate: 1447875257 media.gmp-gmpopenh264.version: 1.5.1 media.gmp-manager.buildID: 20151029151421 media.gmp-manager.lastCheck: 1450892677 media.hardware-video-decoding.failed: false media.webrtc.debug.aec_log_dir: C:\Users\Marco\AppData\Local\Temp/ media.webrtc.debug.log_file: C:\Users\Marco\AppData\Local\Temp/WebRTC.log network.cookie.prefsMigrated: true network.http.max-persistent-connections-per-server: 4 network.predictor.cleaned-up: true places.database.lastMaintenance: 1450817530 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 167772160 places.last_vacuum: 1301744174 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.java: 2 plugin.state.npctrl: 2 plugin.state.npgarmin: 2 plugin.state.npgoogleupdate: 2 plugin.state.nppxplay: 2 plugin.state.npqtplugin: 2 plugin.state.npspwrap: 0 plugin.state.npuplaypc: 0 plugin.state.npveetle: 2 plugin.state.npvlc: 2

Preferenze importanti modificate -------------------------------- accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.folderList: 2 browser.download.importedFromSqlite: true browser.download.manager.closeWhenDone: true browser.history_expire_days.mirror: 180 browser.newtab.url: about:home browser.places.importBookmarksHTML: false browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20151029151421 browser.startup.homepage_override.buildID: 20151029151421 browser.startup.homepage_override.mstone: 42.0 browser.tabs.drawInTitlebar: false browser.tabs.warnOnClose: false dom.apps.reset-permissions: true dom.ipc.plugins.enabled.nphttpwatchproff.dll: false dom.max_script_run_time: 1800 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 42.0 font.internaluseonly.changed: true gfx.blacklist.suggested-driver-version: 257.21 gfx.crash-guard.d3d11layers.appVersion: 43.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x13c2 gfx.crash-guard.d3d11layers.driverVersion: 10.18.13.6143 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 gfx.direct3d.prefer_10_1: true gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x13c2 gfx.driver-init.driverVersion: 10.18.13.6143 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 keyword.URL: http://www.google.com/search?ie=UTF-8&oe=utf-8&q= media.gmp-eme-adobe.abi: x86-msvc media.gmp-eme-adobe.lastUpdate: 1450892683 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.lastUpdate: 1447875257 media.gmp-gmpopenh264.version: 1.5.1 media.gmp-manager.buildID: 20151029151421 media.gmp-manager.lastCheck: 1450892677 media.hardware-video-decoding.failed: false media.webrtc.debug.aec_log_dir: C:\Users\Marco\AppData\Local\Temp/ media.webrtc.debug.log_file: C:\Users\Marco\AppData\Local\Temp/WebRTC.log network.cookie.prefsMigrated: true network.http.max-persistent-connections-per-server: 4 network.predictor.cleaned-up: true places.database.lastMaintenance: 1450817530 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 167772160 places.last_vacuum: 1301744174 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.java: 2 plugin.state.npctrl: 2 plugin.state.npgarmin: 2 plugin.state.npgoogleupdate: 2 plugin.state.nppxplay: 2 plugin.state.npqtplugin: 2 plugin.state.npspwrap: 0 plugin.state.npuplaypc: 0 plugin.state.npveetle: 2 plugin.state.npvlc: 2

提出問題者

privacy.cpd.cache: false privacy.cpd.cookies: false privacy.cpd.extensions-dta: true privacy.cpd.formdata: false privacy.popups.showBrowserMessage: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1449309426

Preferenze importanti bloccate


JavaScript


GC incrementale: true

Accessibilità


Attivato: false Impedisci accessibilità: 0

Versioni librerie


NSPR Versione minima prevista: 4.10.10 Versione in uso: 4.10.10

NSS Versione minima prevista: 3.19.4 Basic ECC Versione in uso: 3.19.4 Basic ECC

NSSSMIME Versione minima prevista: 3.19.4 Basic ECC Versione in uso: 3.19.4 Basic ECC

NSSSSL Versione minima prevista: 3.19.4 Basic ECC Versione in uso: 3.19.4 Basic ECC

NSSUTIL Versione minima prevista: 3.19.4 Versione in uso: 3.19.4

Caratteristiche sperimentali


I only removed print.printer parameters because they are a lot and do not add anything

privacy.cpd.cache: false privacy.cpd.cookies: false privacy.cpd.extensions-dta: true privacy.cpd.formdata: false privacy.popups.showBrowserMessage: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1449309426 Preferenze importanti bloccate ------------------------------ JavaScript ---------- GC incrementale: true Accessibilità ------------- Attivato: false Impedisci accessibilità: 0 Versioni librerie ----------------- NSPR Versione minima prevista: 4.10.10 Versione in uso: 4.10.10 NSS Versione minima prevista: 3.19.4 Basic ECC Versione in uso: 3.19.4 Basic ECC NSSSMIME Versione minima prevista: 3.19.4 Basic ECC Versione in uso: 3.19.4 Basic ECC NSSSSL Versione minima prevista: 3.19.4 Basic ECC Versione in uso: 3.19.4 Basic ECC NSSUTIL Versione minima prevista: 3.19.4 Versione in uso: 3.19.4 Caratteristiche sperimentali ---------------------------- I only removed print.printer parameters because they are a lot and do not add anything
philipp
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5315 個解決方法 23462 個答案

thank you, can you try to enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named network.http.max-persistent-connections-per-server - right-click and reset that entry to the default value.

thank you, can you try to enter '''about:config''' into the firefox address bar (confirm the info message in case it shows up) & search for the preference named '''network.http.max-persistent-connections-per-server''' - right-click and reset that entry to the default value.

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FredMcD said

If you have trouble with an upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

Fred, that's where I downloaded the new versions. I don't want to know where to download the latest Firefox, I want Firefox to recognize when there is a new version and update itself. Apparently here it is not working

''FredMcD [[#answer-821651|said]]'' <blockquote> If you have trouble with an upgrade, use this link; '''http://www.mozilla.org/en-US/firefox/all/''' </blockquote> Fred, that's where I downloaded the new versions. I don't want to know where to download the latest Firefox, I want Firefox to recognize when there is a new version and update itself. Apparently here it is not working

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philipp said

thank you, can you try to enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named network.http.max-persistent-connections-per-server - right-click and reset that entry to the default value.

Done, it is now 6, but nothing else changed as far as updates are concerned...

''philipp [[#answer-821782|said]]'' <blockquote> thank you, can you try to enter '''about:config''' into the firefox address bar (confirm the info message in case it shows up) & search for the preference named '''network.http.max-persistent-connections-per-server''' - right-click and reset that entry to the default value. </blockquote> Done, it is now 6, but nothing else changed as far as updates are concerned...
FredMcD
  • Top 10 Contributor
4254 個解決方法 59579 個答案

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]

提出問題者

I am not sure I understood. I submitted all most recent crashes, and here is now how it looks:

ID segnalazione Data invio bp-7cac5058-6300-463b-b36d-1e14e2151223 24/12/2015 00.37 bp-2b92843c-108d-4e1c-a718-86aed2151223 24/12/2015 00.37 bp-6afdc65c-5d4c-4645-9074-8507c2151223 24/12/2015 00.37 bp-4dcf44f2-5acf-4fa8-8521-f04592151223 24/12/2015 00.37 bp-53b35e0b-994e-4f2a-8a4d-9020e2151223 24/12/2015 00.37 bp-1552a8d7-cfb4-4be5-adf3-e1a372151223 24/12/2015 00.37 bp-ae6ed404-74bb-412e-9b8e-d955c2151223 24/12/2015 00.37 bp-d2be4ef9-5175-4c40-9e7b-0a3132151223 24/12/2015 00.37 bp-0c9ddbd3-f4f2-4deb-8de6-520232151223 24/12/2015 00.37 bp-a7f7102f-4941-4805-aace-268e32151223 24/12/2015 00.37 bp-11c3dcde-c05d-4a44-ab51-530ac2151128 28/11/2015 09.18 bp-8c339e0e-ad0e-4d7c-85c8-f3a2c2150602 03/06/2015 01.02

I hope this is what you need

I am not sure I understood. I submitted all most recent crashes, and here is now how it looks: ID segnalazione Data invio bp-7cac5058-6300-463b-b36d-1e14e2151223 24/12/2015 00.37 bp-2b92843c-108d-4e1c-a718-86aed2151223 24/12/2015 00.37 bp-6afdc65c-5d4c-4645-9074-8507c2151223 24/12/2015 00.37 bp-4dcf44f2-5acf-4fa8-8521-f04592151223 24/12/2015 00.37 bp-53b35e0b-994e-4f2a-8a4d-9020e2151223 24/12/2015 00.37 bp-1552a8d7-cfb4-4be5-adf3-e1a372151223 24/12/2015 00.37 bp-ae6ed404-74bb-412e-9b8e-d955c2151223 24/12/2015 00.37 bp-d2be4ef9-5175-4c40-9e7b-0a3132151223 24/12/2015 00.37 bp-0c9ddbd3-f4f2-4deb-8de6-520232151223 24/12/2015 00.37 bp-a7f7102f-4941-4805-aace-268e32151223 24/12/2015 00.37 bp-11c3dcde-c05d-4a44-ab51-530ac2151128 28/11/2015 09.18 bp-8c339e0e-ad0e-4d7c-85c8-f3a2c2150602 03/06/2015 01.02 I hope this is what you need
cor-el
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  • Moderator
17519 個解決方法 158412 個答案

What you need to do if Firefox is not automatically updating anymore - gHacks Tech News:

What you need to do if Firefox is not automatically updating anymore - gHacks Tech News: *http://www.ghacks.net/2015/07/13/what-you-need-to-do-if-firefox-is-not-updating-anymore-automatically/
FredMcD
  • Top 10 Contributor
4254 個解決方法 59579 個答案

Product Firefox Version 38.0.1 Build ID 20150513174244 Release Channel release OS Windows NT OS Version 6.3.9600 Build Architecture x86 +++++++++++++++++++++++++++++++++++++++ 24/12/2015 00.37 has 10 reports for the same time.

Signature hang

Process Type plugin Shockwave Flash Version: 17.0.0.188

This is for Sumo's Related Bugs 1151794 RESOLVED DUPLICATE Win8.1 - Flash Player - [@ hang | CleanupPerAppKey ] +++++++++++++++++++++++++++++++++++ bp-8c339e0e-ad0e-4d7c-85c8-f3a2c2150602

Signature D2DDeviceContextBase

winmm.dll = Windows Multimedia

mswsock.dll = Microsoft

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

Attention Sumo's there are 5 related bug reports. ++++++++++++++++++++++++++++++++++++ bp-11c3dcde-c05d-4a44-ab51-530ac2151128

Signature OOM | small

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

Attention Sumo's there are 25 related bug reports.


Firefox is out of date. Flash player is out of date.


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Product Firefox Version 38.0.1 Build ID 20150513174244 Release Channel release OS Windows NT OS Version 6.3.9600 Build Architecture x86 +++++++++++++++++++++++++++++++++++++++ 24/12/2015 00.37 has 10 reports for the same time. Signature hang Process Type plugin Shockwave Flash Version: 17.0.0.188 This is for Sumo's Related Bugs 1151794 RESOLVED DUPLICATE Win8.1 - Flash Player - [@ hang | CleanupPerAppKey ] +++++++++++++++++++++++++++++++++++ bp-8c339e0e-ad0e-4d7c-85c8-f3a2c2150602 Signature D2DDeviceContextBase winmm.dll = Windows Multimedia mswsock.dll = Microsoft Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation Attention Sumo's there are 5 related bug reports. ++++++++++++++++++++++++++++++++++++ bp-11c3dcde-c05d-4a44-ab51-530ac2151128 Signature OOM | small Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation Attention Sumo's there are 25 related bug reports. ------------------- Firefox is out of date. Flash player is out of date. --------------- Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

提出問題者

cor-el said

What you need to do if Firefox is not automatically updating anymore - gHacks Tech News:

Thanks, but I have already gone through all of them. FF is configured to update automatically, there is no user.js in the profile directory, and I have already tried to re-install an updated version automatically. None of this worked. :(

''cor-el [[#answer-821803|said]]'' <blockquote> What you need to do if Firefox is not automatically updating anymore - gHacks Tech News: *http://www.ghacks.net/2015/07/13/what-you-need-to-do-if-firefox-is-not-updating-anymore-automatically/ </blockquote> Thanks, but I have already gone through all of them. FF is configured to update automatically, there is no user.js in the profile directory, and I have already tried to re-install an updated version automatically. None of this worked. :(

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FredMcD said

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

I am sorry Fred, is this one that I quote your suggestion? Regarding my graphics drivers: they are constantly updated through GEForce experience, it is many months that I have this problems and I have even changed graphic card meanwhile. I don't think gfx drivers are related to this. I have checked integrity of the system, and no integrity violation has been found

''FredMcD [[#answer-821820|said]]'' <blockquote> Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration </blockquote> I am sorry Fred, is this one that I quote your suggestion? Regarding my graphics drivers: they are constantly updated through GEForce experience, it is many months that I have this problems and I have even changed graphic card meanwhile. I don't think gfx drivers are related to this. I have checked integrity of the system, and no integrity violation has been found
philipp
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5315 個解決方法 23462 個答案

hi, i'd also recommend a clean reinstall:

  • download the full firefox setup file from https://www.mozilla.org/en-US/firefox/all/
  • uninstall firefox on the machine
  • manually delete all remaining files in the firefox program folder, which usually resides in C:\Program Files (x86)\Mozilla Firefox\ (this is the important bit)
  • reinstall firefox
hi, i'd also recommend a clean reinstall: *download the full firefox setup file from https://www.mozilla.org/en-US/firefox/all/ *uninstall firefox on the machine *manually delete all remaining files in the firefox program folder, which usually resides in ''C:\Program Files (x86)\Mozilla Firefox\'' (this is the important bit) *reinstall firefox

提出問題者

Will this uninstall all the installed add-ons? What about the favorites?

Because if possible, I would really prefer to avoid this...

Will this uninstall all the installed add-ons? What about the favorites? Because if possible, I would really prefer to avoid this...