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Browser won't open! Help!! Urgent!!!

  • 2 回覆
  • 1 有這個問題
  • 22 次檢視
  • 最近回覆由 DavidYoxall

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Hi folks,

This one is a bit of a worry! Started this morning when I telephoned Virgin Media about using a 5Gb connection ..... (At this point Firefox was working fine ....) as part of the "process"before you get to talk to a human being, they perform "tests" on your connection.

They couldn't actually help with my query, and when I came of the phone to them I restarted Firefox.

All I got was a blank screen saying "connecting" .... leave it for ten minutes - still the same. Screenshot attached.

I've been back on the phone to Virgin three times .... all they say is "its a browser problem" - the internet connection is fine!

All I know is that I cannot use my chosen browser!

Anyone got any ideas?? Thanks!

Hi folks, This one is a bit of a worry! Started this morning when I telephoned Virgin Media about using a 5Gb connection ..... (At this point Firefox was working fine ....) as part of the "process"before you get to talk to a human being, they perform "tests" on your connection. They couldn't actually help with my query, and when I came of the phone to them I restarted Firefox. All I got was a blank screen saying "connecting" .... leave it for ten minutes - still the same. Screenshot attached. I've been back on the phone to Virgin three times .... all they say is "its a browser problem" - the internet connection is fine! All I know is that I cannot use my chosen browser! Anyone got any ideas?? Thanks!
附加的畫面擷圖

被選擇的解決方法

Solved! It was a conflict with the remnants of AVG which had been uninstalled!

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

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選擇的解決方法

Solved! It was a conflict with the remnants of AVG which had been uninstalled!