搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

broken robot and the words 'invalid request' appear when trying to open gmail. why?

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 FredMcD

more options

When I click onthe M inbox to look at my emails I get a picture of a broken robot and the words 'invalid request'. I have an HP computer and Windows 10 is downloaded

When I click onthe M inbox to look at my emails I get a picture of a broken robot and the words 'invalid request'. I have an HP computer and Windows 10 is downloaded

所有回覆 (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.