搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Why can't I "log in" on the mint.ca site?

  • 3 回覆
  • 1 有這個問題
  • 9 次檢視
  • 最近回覆由 guigs

more options

When I go to the Canadian mint website (mint.ca), I get there and see the general information and offerings;however, when I press the "log in" button, nothing happens...the circle keeps turning (forever). This problem started ~3-4 months ago. Previously, Firefox worked flawlessly for years. I kept my Firefox up-to-date and have minimal add-ons. As a trial, I tried using Safari and it worked.

所有回覆 (3)

more options

Have you attempted to use Safe Mode and see if that fixes your problem?

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

more options

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

more options

Also to make sure that there are no corrupt cookies that have been stored in the site try these steps:

  1. Right click on the Site and select "View Page Info"
  2. In the "Security" tab, click on Show cookies, then remove cookies

Restart Firefox and try one more time.