搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox crashes

  • 4 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 FredMcD

more options

Crash ID: bp-f215a50d-42ae-4c64-9350-d40612151102


Repeated crashes. All with the above crash id.

所有回覆 (4)

more options

Each crash report has it's own ID number.

Product Firefox Version 41.0.2

Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

Signature js

This is for Sumo's Related Bugs 1218925 NEW --- crash in js::jit::CodeGenerator::generateBody


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

more options

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

more options

bp-ffad9655-e042-4ac6-a157-a79e12151102 11/1/2015 8:48 PM bp-27b6b5ef-6045-4045-99de-1dbb22151102 11/1/2015 8:48 PM bp-e00ca91b-0633-4969-aa06-e8d012151102 11/1/2015 8:48 PM bp-f215a50d-42ae-4c64-9350-d40612151102 11/1/2015 8:11 PM bp-d1e07d6a-1157-43fb-8ab7-3e79a2151102 11/1/2015 8:10 PM bp-6d0b0f2e-0c40-43e3-8766-91f252151102 11/1/2015 8:10 PM bp-3276ac54-114f-493e-8cb4-94da62151102 11/1/2015 8:09 PM bp-6c5e3e69-3e90-4b62-87fc-2bbcd2151102 11/1/2015 8:08 PM bp-26ebd37c-1436-4a67-ad02-f36bc2151102 11/1/2015 8:07 PM bp-2eaf9c07-58b1-4a7a-a988-262b32151102 11/1/2015 8:07 PM bp-2b2f8465-ee5e-4087-9ff4-8f8642151102 11/1/2015 8:06 PM bp-d03bab5a-5b25-495b-a767-e37ee2151102 11/1/2015 8:06 PM bp-e91a7ea4-3d32-4ecc-8c68-681872151102 11/1/2015 8:06 PM bp-a60e0383-9d29-4ebe-b47c-681ac2151102 11/1/2015 8:05 PM bp-b7d81b26-9ee5-40ca-a958-5887f2151102 11/1/2015 8:05 PM bp-8f22dbec-f5e7-462d-91cd-a4aef2151102 11/1/2015 8:04 PM bp-d0eafdaa-4262-4fdc-ae5b-83a782151102 11/1/2015 8:04 PM bp-5e0b1805-3994-489c-a848-2568a2151102 11/1/2015 8:04 PM bp-07771c41-37fb-448d-919e-7e10b2151102 11/1/2015 8:03 PM bp-7817adff-e48b-4808-96ab-e69952151102 11/1/2015 8:03 PM


I hope this is what is needed. Please let me know if I need to do something else.

more options

bp-ffad9655-e042-4ac6-a157-a79e12151102 Signature FreeFactoryEntries +++++++++++++++++++++++++++++++++++++++ bp-e00ca91b-0633-4969-aa06-e8d012151102 bp-27b6b5ef-6045-4045-99de-1dbb22151102 Signature js::jit::CodeGenerator

NativeBrowserApi.dll = AVG Technologies

atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

Related Bugs 1218925 NEW --- crash in js::jit::CodeGenerator::generateBody


Check the Advanced Micro link above.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: