Google search does not work. I have to switch from Firefox to Safari to search for anything. this started yesterday.
Since yesterday, when I type something in the Google search box, nothing happens. If I switch to Safari, Google works fine, so I know it's a Firefox problem.
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Delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.
Type about:support in the address bar and press enter.
Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.
Locate the above files. Then rename or delete it. Restart Firefox.
Where is the profile folder?
You can use this button to go to the current Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
- http://kb.mozillazine.org/Profile_folder_-_Firefox
- ~/Library/Application Support/Firefox/Profiles/<profile>/
On Mac ~/Library is a hidden folder.
I primarily use Firefox, occasionally Safari. My search-bar stopped working in Firefox, I get 'Moved temporarily, redirecting to undefined'. It still works in Safari.
Hi Patmonk
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
If it works in Safe Mode and in normal mode with all extensions ("3-bar" menu button or Tools > Add-ons > Extensions) disabled then try to find which extension is causing the problem by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via *"3-bar" menu button > Exit (Power button)
- Windows: File > Exit
- Mac: Firefox > Quit Firefox
- Linux: File > Quit