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技術支援討論區

Why do you CONSTANTLY send notices to update? I will never update until Norton Toolbar works in the updates!

已張貼

Many of us use Norton Vault, we won't run updates until that is working in your updates. Can you PLEASE stop bombarding me with requests to update multiple times every day.

Many of us use Norton Vault, we won't run updates until that is working in your updates. Can you PLEASE stop bombarding me with requests to update multiple times every day.

被選擇的解決方法

Symantec has updates in the works coming soon for their Norton toolbar extension for Firefox 41 and on. https://community.norton.com/en/forums/firefox-41-and-newer-version-compatibility-updated-info

從原來的回覆中察看解決方案 2

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • A plugin to detect whether the Adobe Creative Cloud is installed on this machine.v_2_0_0_0
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Amazon MP3 Downloader Plugin 1.0.17
  • Best Buy pc app Detector Plug-in
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • This plug-in enables downloading with the Download This Video button
  • This plug-in enables downloading of HTML5 videos
  • This plug-in enables downloading of Flash videos
  • Shockwave Flash 19.0 r0

應用程式

  • Firefox 40.0.3
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/40.0.3/WINNT/en-US/

擴充套件

  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom)
  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF})
  • Norton Toolbar 2015.5.4.10 ({EBA722F5-038F-4CAF-9EE2-545A221628BC})
  • RealDownloader 17.0.11 ({1DD9AC48-0855-4AE7-9934-159B4377FFA2})

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: NVIDIA GeForce GT 610
  • adapterDescription2:
  • adapterDeviceID: 0x104a
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterSubsysID: 36193842
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 200 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 ]
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17292
  • driverDate: 2-5-2015
  • driverDate2:
  • driverVersion: 9.18.13.4752
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 3
  • numTotalWindows: 3
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 610 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
James
  • Top 25 Contributor
  • Moderator
1602 個解決方法 11331 個答案

選擇的解決方法

Symantec has updates in the works coming soon for their Norton toolbar extension for Firefox 41 and on. https://community.norton.com/en/forums/firefox-41-and-newer-version-compatibility-updated-info

Symantec has updates in the works coming soon for their Norton toolbar extension for Firefox 41 and on. https://community.norton.com/en/forums/firefox-41-and-newer-version-compatibility-updated-info
BlueCrab 0 個解決方法 5 個答案

user7 said

Many of us use Norton Vault, we won't run updates until that is working in your updates. Can you PLEASE stop bombarding me with requests to update multiple times every day.

I think Mozilla greatly under estimated the value of the Norton Internet Tools by the user community, and they failed to give the Norton developers an adequate heads up for the new Firefox. They also under estimated the value of Firefox to the user community when the users were forced to use other browsers because of the Norton problems. I trust Mozilla has learned from this experience, and will value the user community more than it has, and Firefox users will not be forced to use other browsers again.

''user7 [[#question-1091119|said]]'' <blockquote> Many of us use Norton Vault, we won't run updates until that is working in your updates. Can you PLEASE stop bombarding me with requests to update multiple times every day. </blockquote> I think Mozilla greatly under estimated the value of the Norton Internet Tools by the user community, and they failed to give the Norton developers an adequate heads up for the new Firefox. They also under estimated the value of Firefox to the user community when the users were forced to use other browsers because of the Norton problems. I trust Mozilla has learned from this experience, and will value the user community more than it has, and Firefox users will not be forced to use other browsers again.
James
  • Top 25 Contributor
  • Moderator
1602 個解決方法 11331 個答案

Norton knew of the change that would affect their toolbar extension for a few months. However Norton just waited until last minute to try and update their toolbar once the old way they were using to make toolbar was not possible anymore (as of Firefox 41.0) and found it was more work than they thought. They even asked Mozilla to delay from Firefox 40.0 to 41.0 for the change but Norton was and is still behind.

https://community.norton.com/en/forums/identity-safe-limited-compatibility-firefox-current-status

Mozilla gave Norton even more time to get ready by pushing the change from Firefox 40.0 to 41.0 Release then. https://blog.mozilla.org/addons/2015/05/04/dropping-support-for-binary-components/

Norton knew of the change that would affect their toolbar extension for a few months. However Norton just waited until last minute to try and update their toolbar once the old way they were using to make toolbar was not possible anymore (as of Firefox 41.0) and found it was more work than they thought. They even asked Mozilla to delay from Firefox 40.0 to 41.0 for the change but Norton was and is still behind. https://community.norton.com/en/forums/identity-safe-limited-compatibility-firefox-current-status Mozilla gave Norton even more time to get ready by pushing the change from Firefox 40.0 to 41.0 Release then. https://blog.mozilla.org/addons/2015/05/04/dropping-support-for-binary-components/

由 James 於 修改

John99 971 個解決方法 13138 個答案

No doubt you have already made your mind up about how essential Norton's software is.

For the benefit of other readers of this thread: I wonder if any of you have considered alternative methods of managing such information. I do hope you do not rely solely on Norton Vault for all your passwords and important financial related information.

I do not know what other features are provided by Norton's toolbar are any of them anything like essential ? For instance by default Firefox has basic phishing and malware protection

The core Norton Anti Virus software will work independently of any optional toolbar, and even if you did not use that there are other options such as the free built in Anti Virus software and firewall of Windows 10 or MSE normally available free for Windows 7

No doubt you have already made your mind up about how essential Norton's software is. For the benefit of other readers of this thread: I wonder if any of you have considered alternative methods of managing such information. I do hope you do not rely solely on Norton Vault for all your passwords and important financial related information. I do not know what other features are provided by Norton's toolbar are any of them anything like essential ? For instance by default Firefox has basic phishing and malware protection * [[How does built-in Phishing and Malware Protection work?]] The core Norton Anti Virus software will work independently of any optional toolbar, and even if you did not use that there are other options such as the free built in Anti Virus software and firewall of Windows 10 or MSE normally available free for Windows 7 * http://windows.microsoft.com/en-GB/windows/security-essentials-download
John99 971 個解決方法 13138 個答案

Looks like it will be August at the earliest before this is sorted out by Norton. There may be ways to export data from the identity safe or whatever but it may not be very practical.

  • See How to import Norton Identity Safe Vault into FF Password Manager /questions/1097768
Looks like it will be August at the earliest before this is sorted out by Norton. There may be ways to export data from the identity safe or whatever but it may not be very practical. * See ''How to import Norton Identity Safe Vault into FF Password Manager'' [/questions/1097768]