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why is firefox always crashing, disconnecting the internet and also going on unresponsive? its annoying

已張貼

its always crashing, disconnecting or going on unresponse, i want to know why its doing that and how i can stop it, and i cant use another browser, theyre even worse sometimes

its always crashing, disconnecting or going on unresponse, i want to know why its doing that and how i can stop it, and i cant use another browser, theyre even worse sometimes

被選擇的解決方法

Follow the instructions above.

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

從原來的回覆中察看解決方案 0

額外的系統細節

已安裝的外掛程式

  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.65.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 19.0 r0
  • 5.1.40728.0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:41.0) Gecko/20100101 Firefox/41.0

更多資訊

FredMcD
  • Top 10 Contributor
4306 個解決方法 60434 個答案

有幫助的回覆

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? While still in Safe Mode, Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it and select '''Submit'''. The crash report is several pages of data. We need the report numbers to see the whole report. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]

提出問題者

not sure what you mean about starting it in safe mode. never done it before. i'll try this in a little while, and i'll save this email too. im in the middle of something and didnt want to lose it while im doing it. im just not computer literate so all this seems confusing, thanks

Pearl

not sure what you mean about starting it in safe mode. never done it before. i'll try this in a little while, and i'll save this email too. im in the middle of something and didnt want to lose it while im doing it. im just not computer literate so all this seems confusing, thanks Pearl
FredMcD
  • Top 10 Contributor
4306 個解決方法 60434 個答案

選擇的解決方法

Follow the instructions above.

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

Follow the instructions above. '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode%20Safe%20Mode Safe Mode]''' is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

提出問題者

its working better now, when i was trying what you were saying some stuff came up and one was to install superantispyware so i did and it seems to help but then it put skype on my netbook and it was on unresponse a lot and then i took skype out and now its working great, what is it about skype that slows everything down?

its working better now, when i was trying what you were saying some stuff came up and one was to install superantispyware so i did and it seems to help but then it put skype on my netbook and it was on unresponse a lot and then i took skype out and now its working great, what is it about skype that slows everything down?
FredMcD
  • Top 10 Contributor
4306 個解決方法 60434 個答案

I do not use Skype. Disable it until you talk to someone who does.

I do not use Skype. Disable it until you talk to someone who does.