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why do your passwords and tabs get deleted by automatic updates?

  • 2 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 jscher2000

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Why has the most recent update deleted all my tabs and passwords? It has caused hours of work for me when I was happy with how it worked before. Please don't tell me I have to sign up to 'sync' for these to be reinstated.

Thanks

所有回覆 (2)

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Updates should only update Firefox files. Are there any other issues?

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 19.0 r0 Shockwave Flash 15.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

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Sometimes after an update Firefox starts slowly and presents the option to speed up Firefox by restoring some default settings. If you click that button, Firefox performs a Refresh, which moves your settings folder to the desktop inside an Old Firefox Data folder. Do you see anything like that? If so, there's a reasonable chance of restoring missing data from that folder.

(Refresh is designed to retain your last session windows and tabs, as well as passwords, but glitches happen...)