Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Dragon lost on reinstal of Firefox and not found in extensions

more options

After a reinstal of Firefox, Dragon nat spk was not available in it. The Dragon extension is not shown in my list of extensions. How/where can I find and instal it?

Windows 7 Ultimate and Firefox 40.0.1

After a reinstal of Firefox, Dragon nat spk was not available in it. The Dragon extension is not shown in my list of extensions. How/where can I find and instal it? Windows 7 Ultimate and Firefox 40.0.1

所有回覆 (5)

more options

Did you restart your PC after installing Firefox?

more options

Yes I did.

I had the extension and Dragon was working well with Firefox before the Firefox reinstall, but now I seem to have lost it all together.

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

Disabling the hardware acceleration had no effect.

My problem is not one caused by the extension; it is that I do not have the extension. I had it and it was working before I uninstalled and reinstalled Firefox. Is the extension available somewhere where I can download it and see if I can install it and have it working?

more options

Dragon supplies its' own add-on for web browsers. That extension is not available from Mozilla, see Nuance for support. http://nuance-community.custhelp.com/hives/be1ac29547/summary