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技術支援討論區

twitch tv is not working need help please

已張貼

first i would like to say how cool firefox is and i have been sing chrome for so long but i neverlook back at it again. im using windows 10 microsoft edge updated to mozilla firefox. all the video streaming like youtube etc but i dont know why twitch tv is not playing on firefox, i have been researching the web for solution but i dont know whats wrong please help me fix twitch tv and plsy the video stream using firefox.

thank you in advanced looking forward to your positive response.

first i would like to say how cool firefox is and i have been sing chrome for so long but i neverlook back at it again. im using windows 10 microsoft edge updated to mozilla firefox. all the video streaming like youtube etc but i dont know why twitch tv is not playing on firefox, i have been researching the web for solution but i dont know whats wrong please help me fix twitch tv and plsy the video stream using firefox. thank you in advanced looking forward to your positive response.

被選擇的解決方法

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 18.0 r0 Shockwave Flash 19.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

從原來的回覆中察看解決方案 2

額外的系統細節

已安裝的外掛程式

  • Hola VLC media player Web Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.60.2 for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NPWLPG
  • Shockwave Flash 18.0 r0
  • Shockwave Flash 19.0 r0
  • 5.1.40728.0
  • VLC media player Web Plugin

應用程式

  • Firefox 42.0b5
  • 使用者代理:Mozilla/5.0 (Windows NT 10.0; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/42.0/WINNT/en-US/

擴充套件

  • Adblock Plus 2.6.11 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • BetterTTV 6.8.4 (firefox@betterttv.net)
  • Click&Clean 4.1.1-signed (clickclean@hotcleaner.com)
  • Firebug 2.0.12 (firebug@software.joehewitt.com)
  • Ghostery 5.4.8.1 (firefox@ghostery.com)
  • Global Twitch Emotes 1.1.1011 (gte@melalawi.com)
  • Greasemonkey 3.4.1 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • Hola Better Internet 1.9.866 (jid1-4P0kohSJxU1qGg@jetpack)
  • iMacros for Firefox 8.9.4 ({81BF1D23-5F17-408D-AC6B-BD6DF7CAF670})
  • livestreamer-launch-on-twitchtv 1.1.1.1-signed (jid0-ejMp5KBTzj5BvuJfYkXoSZaOFjY@jetpack)
  • Stylish 2.0.2.1-signed ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • Twitch.tv Stream Browser 1.30.1-signed (jid0-5q424C3HVeyE2T4d9bkO7CpXNjU@jetpack)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: NVIDIA GeForce GTX 980
  • adapterDescription2:
  • adapterDeviceID: 0x13c0
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 4095
  • adapterRAM2:
  • adapterSubsysID: 31701462
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: B ClearType Level: 100 Enhanced Contrast: 400
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10240.16430
  • driverDate: 10-2-2015
  • driverDate2:
  • driverVersion: 10.18.13.5850
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 980 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

其他

  • User JS: 是
  • 輔助功能: 否
rahuldecoded 6 個解決方法 77 個答案

Solved it by doing a full uninstall process

Solved it by doing a full [https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html uninstall process]
FredMcD
  • Top 10 Contributor
4230 個解決方法 59026 個答案

選擇的解決方法

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 18.0 r0 Shockwave Flash 19.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.''' Type '''about:preferences'''<Enter> in the address bar. * '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them. * '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.''' If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart. ------------------- Separate Issue; Your System Details shows; Installed Plug-ins Shockwave Flash 18.0 r0 Shockwave Flash 19.0 r0 <br>Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Note: Edge on Win10 does not use ActiveX version but its own Flash. Flash: Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. Flash Player '''Version 19.0.0.185<br>https://www.adobe.com/products/flashplayer/distribution3.html''' '''Note: Windows users''' must download the “Internet Explorer” '''and''' “Plugin-based browsers” installers.

有幫助的回覆

omg it worked! so cool

thank you very much :D

omg it worked! so cool thank you very much :D
FredMcD
  • Top 10 Contributor
4230 個解決方法 59026 個答案

Glad to help. Safe surfing.

Glad to help. Safe surfing.