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How do I fix a web page that is not working

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  • 最近回覆由 FredMcD

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Webkinz isn't loading properly

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Could you be more specific about the problem? For example:

  • the page never comes up
  • the text comes up with it's not styled
  • some images/icons are missing
  • fonts look terrible
  • some features don't work, such as drop-down menus, slide shows

If you get a partial/broken page load, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or globe icon in the address bar > More Information > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

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Please post a public link that we can check out.