搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox keep crashing

  • 2 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 firefox1126

more options

These are the most recent crash reports. Firefox opens but will not stay open. I have removed and reinstalled and this keeps happening.

7c8c01f3-f3ce-4b88-9015-dc7475622daa 8/31/2015 2:37 PM bp-15e0cc68-0611-4ba5-93ac-dcfda2150831 8/31/2015 9:11 AM bp-1ff976ab-162f-45b3-9e8b-c4be12150828 8/28/2015 11:27 AM

These are the most recent crash reports. Firefox opens but will not stay open. I have removed and reinstalled and this keeps happening. 7c8c01f3-f3ce-4b88-9015-dc7475622daa 8/31/2015 2:37 PM bp-15e0cc68-0611-4ba5-93ac-dcfda2150831 8/31/2015 9:11 AM bp-1ff976ab-162f-45b3-9e8b-c4be12150828 8/28/2015 11:27 AM

所有回覆 (2)

more options

Hello there,

Clearing your browsers cookies and cache can help remove excess data that could be causing Firefox to crash.

You can try and clear the cache/cookies by doing the following:

1. Click the menu button and choose “History” 2. Then click “Clear Recent History” 3. Clear everything and tick all the boxes before clicking on “Clear Now”

Finally, relaunch your browser and see if the issue still persists.

Hope this helps!

more options

The issue is still there. This is the latest crash details.

bp-8d82dcf8-037e-41ff-8529-8f9412150831 8/31/2015 3:45 PM