X
點擊此處開啟此網站的行動版。

技術支援討論區

Black screen when on Youtube

已張貼

So, randomly whenever I have FireFox or IE open I get a random black screen for a second or two then it comes back on, I only ever get this when browsing the internet, never when gaming or anything else, I can't narrow it down to anything since I recently installed Windows 10, I have a GTX770 (HDMI) I have also checked Event viewer and there is nothing there about it.

(I have tried running Firefox in safe mode and it still does it)

So, randomly whenever I have FireFox or IE open I get a random black screen for a second or two then it comes back on, I only ever get this when browsing the internet, never when gaming or anything else, I can't narrow it down to anything since I recently installed Windows 10, I have a GTX770 (HDMI) I have also checked Event viewer and there is nothing there about it. (I have tried running Firefox in safe mode and it still does it)

由 Johnathon 於 修改

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • Google Update
  • Next Generation Java Plug-in 11.51.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft Lync

應用程式

  • Firefox 39.0
  • 使用者代理:Mozilla/5.0 (Windows NT 10.0; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/39.0/WINNT/en-US/

擴充套件

  • uBlock 0.9.1.0.1-signed ({2b10c1c8-a11f-4bad-fe9c-1c11e82cac42})
  • MEGA EXTENSION 1.0.3.1-signed (firefox@mega.co.nz) (Inactive)
  • Thumbnail Zoom Plus 3.7 (thumbnailZoom@dadler.github.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: NVIDIA GeForce GTX 770
  • adapterDescription2: Intel(R) HD Graphics 4600
  • adapterDeviceID: 0x1184
  • adapterDeviceID2: 0x0412
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
  • adapterDrivers2: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterRAM: 2048
  • adapterRAM2: Unknown
  • adapterSubsysID: 00000000
  • adapterSubsysID2: 0000000c
  • adapterVendorID: 0x10de
  • adapterVendorID2: 0x8086
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10240.16384
  • driverDate: 7-22-2015
  • driverDate2: 7-17-2015
  • driverVersion: 10.18.13.5362
  • driverVersion2: 10.18.15.4256
  • info: {u'AzureContentBackend': u'direct2d 1.1', u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 770 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否

提出問題者

No one?

No one?
FredMcD
  • Top 10 Contributor
4255 個解決方法 59589 個答案

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting''' --------------------------- The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers. If you want to leave feedback for Firefox developers, you can go to the Firefox ''Help'' menu and select ''Submit Feedback...'' or use [https://input.mozilla.org/feedback this link]. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

提出問題者

Nope nothing same result, it's only my primary monitor if I turn my second one on nothing happens to it, drivers are up to date, by the looks of it, it happens in all browsers, event viewer shows me nothing either, I am really at a loss here...

Nope nothing same result, it's only my primary monitor if I turn my second one on nothing happens to it, drivers are up to date, by the looks of it, it happens in all browsers, event viewer shows me nothing either, I am really at a loss here...
FredMcD
  • Top 10 Contributor
4255 個解決方法 59589 個答案

I've called the big guys to help you. Good luck.

I've called the big guys to help you. Good luck.