I used to love IE. Years ago. But IE gave me problems, and everyone I know extolled the benefits of Firefox. So I switched and eventually got used to it. But lately you've been a real pain in the a**. You crash. You freeze. I have to close everything down and clear cookies and cache. I try to delete multiple things from email and nothing I directed it to do - does. It has become annoying as hell. More often than not somehow something gets in there and I have to reset it because I end up with fake bing as my homepage and changing it in the several places doesn’t do anything. I'm not stupid - I don't click on fake emails or visit questionable website. You're simply more vulnerable and less conscientious than you were - and comments and reviews I've read of the later versions bear this out I don't like Chrome, and have ethical and political issues with Google. Maybe the solution is going back to IE. I’ve just finished refreshing Firefox and now again – just 2 months later – I have to reinstall Yahoo tool bar and customize it again. To have to do this as often as I do is not only pretty heinous, but I think, contrary to your purpose and intent, no? You've become like Whole Foods - you began as a an alternative and statement against what existed - and now you've become that which you sought to differentiate yourself from. At any rate, no doubt it doesn't matter. You'll read my email and ignore it, or send me some email filled with platitudes, and no one who gives a damn will see it. You've become a parody of yourself. I'm tired of you.