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Firefox opened. Tab did not load. Exit Firefox. Firefox remains opoen but no visible browser. Cannot uninstall and then reinstall. What to do?

  • 4 回覆
  • 3 有這個問題
  • 14 次檢視
  • 最近回覆由 jayelbe

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Tried to reoopen Firefox from taskbar. Icon glows then does not load-no browser in view. Try to uninstall and then reinstall through Control Panel and also helper.exe but in both situations Windows tells me to close Firefox first but Firefox browser is not viewable.

Tried to reoopen Firefox from taskbar. Icon glows then does not load-no browser in view. Try to uninstall and then reinstall through Control Panel and also helper.exe but in both situations Windows tells me to close Firefox first but Firefox browser is not viewable.

被選擇的解決方法

Hi boyerdus,

Sounds like Firefox didn't close correctly.

We can force it to close using these steps:

  1. Hit Ctrl+Shift+Esc
  2. On the Processes tab, you should see Firefox. Click it, and click End Task

After that, try relaunching it. Let us know if it works!

從原來的回覆中察看解決方案 👍 1

所有回覆 (4)

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選擇的解決方法

Hi boyerdus,

Sounds like Firefox didn't close correctly.

We can force it to close using these steps:

  1. Hit Ctrl+Shift+Esc
  2. On the Processes tab, you should see Firefox. Click it, and click End Task

After that, try relaunching it. Let us know if it works!

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boyerdus said

Tried to reoopen Firefox from taskbar. Icon glows then does not load-no browser in view. Try to uninstall and then reinstall through Control Panel and also helper.exe but in both situations Windows tells me to close Firefox first but Firefox browser is not viewable.
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jayelbe: Did not use your solution but going to task manager's Processes may have worked. After I quit knee jerking I shut down/restarted my PC and wala(?me no speako frog). Clicked the tsk bar Firefox Icon and everything worked as it should. Thanks, boyerdus.

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Ah great, glad to hear restarting fixed it. Cheers!