X
點擊此處開啟此網站的行動版。
Scheduled maintenance: Wednesday, April 1, between 3:30pm and 5:30pm UTC. This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn’t solve your issue and you want to ask a question, we have our support community waiting to help you at @firefox on Twitter

技術支援討論區

unable to recover bookmarks

已張貼

Hello so after I did a back up of all my bookmarks I saved it to my desktop and now I am unable to restore them after I deleted my firefox folder. When I go to click on restore and then choose file it does not show up in the desktop to select.

Hello so after I did a back up of all my bookmarks I saved it to my desktop and now I am unable to restore them after I deleted my firefox folder. When I go to click on restore and then choose file it does not show up in the desktop to select.

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 15.7.20033
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 18.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.8.158
  • 5.1.40416.0

應用程式

  • Firefox 39.0
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/39.0/WINNT/en-US/

擴充套件

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 02aa1028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.17292
  • driverDate: 5-6-2009
  • driverDate2:
  • driverVersion: 8.15.10.1749
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'8.15.10.2342']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11 WARP

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4390 個解決方法 61596 個答案

How did you create the file? What is it's name / extension?

If you have not cleaned out your trash bin, you might restore the profile.


These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

How did you create the file? What is it's name / extension? If you have not cleaned out your trash bin, you might restore the profile. ------------------ These can't get your data back, but will help in the future. These add-ons can be a great help by backing up and restoring Firefox '''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose. '''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link} Import/Export extension preferences
cor-el
  • Top 10 Contributor
  • Moderator
17851 個解決方法 161567 個答案

What backup did you create?

Make sure that the backup file has the correct (lowercase) file extension:

  • .html for a HTML backup (needs to be imported and merges bookmarks)
  • .json for a JSON backup (needs to be restored and replaces bookmarks)

You can check the file type via the right-click context menu of that file and open the Properties. If you are not sure about the file type then you can open the file in Firefox via "Firefox > New Tab > Open File" or "File > Open File". A JSON backup will show as one long text line without line breaks and a HTML backup shows as a web page with clickable links.

A  JSON backup starts with: {"title":"","id":1,"dateAdded":
An HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1>

Verify the file type in the Properties via the right-click context menu to make sure that the change has been successful. Add quotes ("") around the name to rename the file to the correct file extension if the current file extension is hidden or if it is otherwise not working.

What backup did you create? *https://support.mozilla.org/kb/restore-bookmarks-from-backup-or-move-them Make sure that the backup file has the correct (lowercase) file extension: * .html for a HTML backup (needs to be imported and merges bookmarks) * .json for a JSON backup (needs to be restored and replaces bookmarks) You can check the file type via the right-click context menu of that file and open the Properties. If you are not sure about the file type then you can open the file in Firefox via "Firefox > New Tab > Open File" or "File > Open File". A JSON backup will show as one long text line without line breaks and a HTML backup shows as a web page with clickable links. A JSON backup starts with: <b><nowiki>{"title":"","id":1,"dateAdded":</nowiki></b> An HTML backup starts with: <b><nowiki><!DOCTYPE NETSCAPE-Bookmark-file-1></nowiki></b> Verify the file type in the Properties via the right-click context menu to make sure that the change has been successful. Add quotes ("") around the name to rename the file to the correct file extension if the current file extension is hidden or if it is otherwise not working.
jscher2000
  • Top 10 Contributor
8950 個解決方法 73363 個答案

Firefox is a little picky about file names when it comes to restoring bookmark backups.

First, to avoid frustration, I suggest switching off the Windows setting that hides certain file extensions. This article has the steps: http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions

Next, if you view your backup file, what extension does it currently have? If it has a .htm or .html extension, is it possible you used Export instead of Backup? In that case, you would use Import instead of Restore. This article has more info: Import Bookmarks from an HTML file.

If the file has some other extension, try renaming it with a .json extension, and then try the Restore menu > Choose File again with that file. Will it restore? If not, what error message do you get?

Firefox is a little picky about file names when it comes to restoring bookmark backups. First, to avoid frustration, I suggest switching off the Windows setting that hides certain file extensions. This article has the steps: http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions Next, if you view your backup file, what extension does it currently have? If it has a .htm or .html extension, is it possible you used Export instead of Backup? In that case, you would use Import instead of Restore. This article has more info: [[Import Bookmarks from an HTML file]]. If the file has some other extension, try renaming it with a '''.json''' extension, and then try the Restore menu > Choose File again with that file. Will it restore? If not, what error message do you get?

提出問題者

Well when I clicked on the backup it just asked me to enter a file name and I just left it as it was already.

Well when I clicked on the backup it just asked me to enter a file name and I just left it as it was already.