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Secure Connection Failed The connection to www.bankofthewest.com was interrupted while the page was loading. The page you are trying to view cannot be shown be

已張貼

This started July 4th. Unable to access my bank account login page, with either the bookmarked page I have used for years or entering IP address for direct log in to site . I have refreshed. Same problem I called the bank, they had me try Explorer, and it logged in without a problem, so did Chrome. No problem with other browsers. I get a Security Connection Failed page instead of the bank log in page. I have on occasion been able to goggle the bank and log on with Firefox, but not usually. This is the page that pops up instead of the bank log in page. Secure Connection Failed The connection to www.bankofthewest.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

   Please contact the website owners to inform them of this problem.
This started July 4th. Unable to access my bank account login page, with either the bookmarked page I have used for years or entering IP address for direct log in to site . I have refreshed. Same problem I called the bank, they had me try Explorer, and it logged in without a problem, so did Chrome. No problem with other browsers. I get a Security Connection Failed page instead of the bank log in page. I have on occasion been able to goggle the bank and log on with Firefox, but not usually. This is the page that pops up instead of the bank log in page. Secure Connection Failed The connection to www.bankofthewest.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

被選擇的解決方法

It looks like after checking the site today that the certificates from the site have been updated. However if there is a general ssl connection issue I would recommend trying a new profile to visit it since there have been changes. The valid cert and encryption should look like these screenshots:

從原來的回覆中察看解決方案 0

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 15.7.20033
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • McAfee MSC FF plugin DLL
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Nokia Suite Enabler Plugin
  • Shockwave Flash 18.0 r0
  • 5.1.40416.0
  • WildTangent Games App V2 Presence Detector
  • NPWLPG

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0

更多資訊

guigs 1072 個解決方法 11697 個答案

選擇的解決方法

It looks like after checking the site today that the certificates from the site have been updated. However if there is a general ssl connection issue I would recommend trying a new profile to visit it since there have been changes. The valid cert and encryption should look like these screenshots:

It looks like after checking the site today that the certificates from the site have been updated. However if there is a general ssl connection issue I would recommend trying a new profile to visit it since there have been changes. The valid cert and encryption should look like these screenshots:

由 guigs 於 修改

cor-el
  • Top 10 Contributor
  • Moderator
17472 個解決方法 157918 個答案

Try to rename the cert8.db file (cert8.db.old) and delete the cert_override.txt file in the Firefox profile folder to remove intermediate certificates and exceptions that Firefox has stored.

If that has helped to solve the problem then you can remove the renamed cert8.db.old file. Otherwise you can rename (or copy) the cert8.db.old file to cert8.db to restore the previously stored intermediate certificates. Firefox will automatically store intermediate certificates when you visit websites that send such a certificate.

If that didn't help then remove or rename secmod.db (secmod.db.old) as well.

You can use this button to go to the current Firefox profile folder:

Try to rename the cert8.db file (cert8.db.old) and delete the cert_override.txt file in the Firefox profile folder to remove intermediate certificates and exceptions that Firefox has stored. If that has helped to solve the problem then you can remove the renamed cert8.db.old file. Otherwise you can rename (or copy) the cert8.db.old file to cert8.db to restore the previously stored intermediate certificates. Firefox will automatically store intermediate certificates when you visit websites that send such a certificate. If that didn't help then remove or rename secmod.db (secmod.db.old) as well. You can use this button to go to the current Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox

提出問題者

Well like most problems like this they cured themselves after complaining. Now everything is back to normal. Thanks.

Well like most problems like this they cured themselves after complaining. Now everything is back to normal. Thanks.