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New password doesn't work

已張貼

I've had to create a new account just to pose this question. I'd forgotten my previous account's password on mozilla support so went through the process of setting a new one. But I couldn't login using it. I tried 3 times and still couldn't login.

Is there a time lag between setting new passwords and them being recognised on the system? It's been 24 hours now at least.

I've had to create a new account just to pose this question. I'd forgotten my previous account's password on mozilla support so went through the process of setting a new one. But I couldn't login using it. I tried 3 times and still couldn't login. Is there a time lag between setting new passwords and them being recognised on the system? It's been 24 hours now at least.

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.11
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • NPWLPG
  • Shockwave Flash 18.0 r0
  • 5.1.40416.0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0

更多資訊

guigs 1072 個解決方法 11697 個答案

Hi hrmozzie, There were some issues last week, but they have been resolved. When you change your password on the site and successfully change it, clear the cache for the site and try to login again. (A fast way to do this is to try a new login in the private window)

Hi hrmozzie, There were some issues last week, but they have been resolved. When you change your password on the site and successfully change it, clear the cache for the site and try to login again. (A fast way to do this is to try a new login in the private window)