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技術支援討論區

I'm trying to customize a website. If I use Explorer I can do it but in Firefox I get a "please wait" button that never goes away.

已張貼

I can't edit the site using Firefox. I'm a Firefox lifer and can't stand Explorer. I'll have to start using Explorer if I can't figure out how to update my site using Firefox.I'm using the web.com website builder tool and when I click on text to edit it using Firefox a button pops up that says to please wait and then get stock and never allows me to do anything else until I go to a new page. Any help would be appreciated

I can't edit the site using Firefox. I'm a Firefox lifer and can't stand Explorer. I'll have to start using Explorer if I can't figure out how to update my site using Firefox.I'm using the web.com website builder tool and when I click on text to edit it using Firefox a button pops up that says to please wait and then get stock and never allows me to do anything else until I go to a new page. Any help would be appreciated

額外的系統細節

已安裝的外掛程式

  • Intel web components updater - Installs and updates the Intel web components
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.11
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Content Blocker Extension
  • Dragon NaturallySpeaking Rich Internet Application Support - Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Online Banking Extension
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 17.0 r0
  • VLC media player Web Plugin 2.0.2
  • Virtual Keyboard
  • WildTangent Games App V2 Presence Detector
  • NPWLPG
  • iTunes Detector Plug-in

應用程式

  • Firefox 38.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.3; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/38.0.1/WINNT/en-US/

擴充套件

  • Adblock Plus 2.6.9 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom)
  • Dangerous Websites Blocker 4.5.3.8 (content_blocker_6418E0D362104DADA084DC312DFA8ABC@kaspersky.com)
  • Dragon NaturallySpeaking Rich Internet Application Support 1.0.0.9 (jid0-lmZNVK7a82O8cufhdfB9dUDfA2w@jetpack)
  • Safe Money 4.5.3.8 (online_banking_69A4E213815F42BD863D889007201D82@kaspersky.com)
  • Virtual Keyboard 4.5.3.8 (virtual_keyboard_294FF26A1D5B455495946778FDE7CEDB@kaspersky.com)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0152
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 2adc103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17795
  • driverDate: 10-10-2013
  • driverDate2:
  • driverVersion: 10.18.10.3325
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

其他

  • User JS: 是
  • 輔助功能: 是
FredMcD
  • Top 10 Contributor
4246 個解決方法 59390 個答案

I've called the big guys to help you. Good luck.

I've called the big guys to help you. Good luck.
guigs 1072 個解決方法 11697 個答案

I am not entirely sure how it's supposed to work, I would recommend trying in Safe Mode to make sure its not an add on or hardware acceleration.

Else contact their support number:

I am not entirely sure how it's supposed to work, I would recommend trying in Safe Mode to make sure its not an add on or hardware acceleration. *[[Troubleshoot Firefox issues using Safe Mode]] Else contact their support number: *[http://web.com/aboutus/contactus.aspx]